Expel reviews

4.0

74% would recommend to a friend

(145 total reviews)

Dave Merkel

91% approve of CEO

43% positive business outlook

Expel has an employee rating of 4.0 out of 5 stars, based on 145 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Expel employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

145 reviews
3.0
Aug 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Great people Good CEO Good growth A very transparent and diverse culture

Cons

There was a period during the pandemic, where service operations continued to deliver excellence but the rest of the company stood still. A lot of middle managers. A lot of influence from sales.

avatar
Expel Response
2y
Thanks so much for being a part of our company for 4+ years. We have no doubt that you contributed a great amount during your tenure and greatly appreciate all you did for Expel. With time comes change and while we do strive to keep the good, good, we are constantly changing to adapt to new environments and company stages. Things may not always go as planned and we will continue to try to change for the better.
2.0
Oct 23, 2025

Burned out only a few months in

Recommend
CEO approval
Business Outlook

Pros

- Colleagues were great and always helpful. Worked with some wicked smart people who had lost of different experiences and perspectives - Benefits were on another dimension. I'll never get those kinds of benefits again

Cons

- Massive turnover. Had 5 direct managers over the course of 18 months. 3 or 4 VPs (lost count). Couldn't seem to keep a CMO - Manager that I DID have for the majority of my time didn't know what was going on or what I was doing. My contributions were brushed under the rug or overlooked entirely. - Total stagnation. Neither myself nor most of my colleagues received promotions during my time at Expel. This apparently came from a direct block of advancement from higher leadership (there was generally the "have people do as much as they can with the pay they have before they keel over or leave" mentality). - Inclusivity is a facade. They preach tolerance and acceptance, and spotlight different employees on social platforms like LinkedIn. Then they laid those employees off less than a month later. - Long-term strategy is unclear. Product improvements were slow and not strategic. Focus is all over the place and shifted constantly - Constant rollercoaster. When we were in the green, great! When that even sort of starts to tip, the sentiment turns aggressive, layoffs happen, and everyone else is left holding the bag for the work that is still required.

2.0
Apr 22, 2025

Good Tech poor management

Recommend
CEO approval
Business Outlook

Pros

Good tech, high analyst ratings

Cons

lost their way last few years under sr management who dismantled sales teams and had no strategy for enterprise accounts forced to move down market.

avatar
Expel Response
1y
Thanks for sharing your thoughts. We’re proud of the tech we’ve built and the recognition it’s received, and we’re glad that stood out to you. Like many growing companies, we’ve evolved our go-to-market strategy and we understand that direction didn’t work for everyone. With new leadership and a clear strategy in place, we’re focused on what’s ahead and continuing to evolve. Appreciate you taking the time to share your perspective, and wishing you the best in what’s next.
Viewing 13 - 15 of 145 Reviews

Glassdoor has 145 Expel reviews submitted anonymously by Expel employees. Read employee reviews and ratings on Glassdoor to decide if Expel is right for you.