Experity reviews

3.3

44% would recommend to a friend

(91 total reviews)
avatar

David Stern

50% approve of CEO

39% positive business outlook

Experity has an employee rating of 3.3 out of 5 stars, based on 91 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Experity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

91 reviews
1.0
Jul 25, 2023
Recommend
CEO approval
Business Outlook

Pros

I did not enjoy my time employed here.

Cons

Experity has a cult-like culture where every day you start by chanting their company values with your team members. Every second of your day is tracked in a productivity tracker where your performance is projected up on a board for all to see. I felt like a robot being glued to my computer. I worked as a medical biller which had a lot of complexities to it and I feel like the compensation was pretty low for the job.

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Experity Response
2y
Thank you for the feedback. We're sorry to hear that you didn't enjoy your time at Experity and hope you've moved on to something that's a better fit. We do include our values in our standups as a daily reminder of the behaviors that are important to us and how we interact with each other and our clients. You might be happy to hear that we've recently implemented job levels and increased medical biller pay rates to ensure we remain competitive with the market.
2.0
Aug 20, 2021

Used to be a good place to work....

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most peers are pretty amazing to work with! If it wasn't for my peers, I wouldn't have stayed as long as I did.

Cons

-Merger - I understand changes happen and there are growing pains with mergers. The way this merger was handled was absolutely a circus. DocuTAP was a mostly well oiled machine where all team members for the most part worked together to reduce silos between teams. Once the merger happened, those silos were rebuilt higher and higher and everyone was scared to say the wrong thing or go "out of their lane" for fear of repercussion. Sometimes you just need to get the job done and they shouldn't be punished for that. CEO - The CEO gives many people bad vibes. He seems to say whatever pops into his head which causes lots of worries and turmoil along with a bad taste for him as the first few times we were in company meetings he spoke of his own wealth and all this profit the company is going to and is making. Well thats all great but when people deserve to be promoted, receive raises and recognition for how hard they work and they get a gift card or bonusly points, that does not sit well. I was someone that was struggling because more work was being added to my plate and I had had many successes that my direct manager was aware of but after 3 years in that specific position, I was never able to move up to the next level.

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Experity Response
4y
Thank you for taking the time to leave a review. I agree that we've got some really great people working here, though I'm sorry to hear that you didn't enjoy your time at Experity after the merger. Our Share Openly core value does mean that we sometimes share things before they are 100% finalized which can cause some uncertainty. We do our best to find the right balance. We're really proud that we share the profitability of the company through our quarterly bonus program for all employees, and our employee equity/ownership which means that ALL employees will benefit financially when there is a future change in ownership.
3.0
Feb 23, 2021
Recommend
CEO approval
Business Outlook

Pros

DECENT pay. Flexible. Paid holidays.

Cons

The company itself is a little scattered and haywire. They put a lot of emphasis on the company's profits (company wide meetings bi-weekly) and it's off putting. The CEO literally bragged about his wealth the first day we met him. It just went through a merger of Practice Velocity and DocuTap - Docutap was nice because you had a lot of trust and autonomy as an employee. Now everything is monitored and reviewed and it feels very "big brother". In my department specifically, our processes change weekly and it's extremely hard to keep up with. To note: I know jobs make changes, and it's my responsibility to be adaptive, but this is too much. Not to mention, they refuse to hire new employees because "it's just not necessary", but it absolutely is. For a company that lives and breathes by the numbers, it's unfortunate they don't see the need.

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Experity Response
5y
Thank you for taking the time to provide some feedback. I'm not sure what you are basing your DocuTAP comment on if you've been with the organization less than one year - Experity will have been a company for two years in May! That said, I'm glad that you find the pay to be decent and that you appreciate the flexibility that we offer to all positions. We believe in sharing openly and part of that is ensuring that our team members know how we are performing, both financially and towards the functional goals that each team sets. If you'd like to see the numbers behind the decisions regarding headcount, I'm sure your manager would be happy to walk through those with you. We encourage you to reach out to the People Ops team any time with any feedback or questions as well.
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Glassdoor has 94 Experity reviews submitted anonymously by Experity employees. Read employee reviews and ratings on Glassdoor to decide if Experity is right for you.