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Extended Stay America

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Extended Stay America reviews

3.5

59% would recommend to a friend

(2,487 total reviews)
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Greg Juceam

62% approve of CEO

55% positive business outlook

Extended Stay America has an employee rating of 3.5 out of 5 stars, based on 2,487 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Extended Stay America employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Oct 12, 2018

Had better jobs

Recommend
CEO approval
Business Outlook

Pros

Meet interesting people, can't think of anymore

Cons

They will overwork and underplay you

2.0
Aug 24, 2018

Okay if you want to get your foot in the door of hotels.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They believe in promoting from within and moving people around to do so. They are corporate and intertwined so they can share team members, seems like there is always an opportunity to work 40 hours. Because they are corporate they are consistent, and training is the same for all properties, this is nice if individuals move around.

Cons

They don't allow overtime, even in desperate times. The "higher-ups" use a demeaning method to promote activity with their managers, i.e. picking the bottom 3 and berates them in front of peers, instead of taking the top 3 and getting them to provide advice or tips...people are bullied into doing better. This might work for some people, I didn't see it as a positive though. The corporate aspect was a pro, but can also be a negative as it is so uniformed and unmovable. The clientele is not the best and because of this you will have to definitely have a backbone and be forceful at times, this is not necessarily a negative but can teach you a poor attitude if you're not careful.

1.0
Aug 23, 2018

General Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are no Pro's to speak of.

Cons

Very clicky from upper management down. Extensive favoritism in upper management. Not acknowledged for hard work and positive results. Very misleading from first day.

Viewing 127 - 129 of 2,487 Reviews

Glassdoor has 2,521 Extended Stay America reviews submitted anonymously by Extended Stay America employees. Read employee reviews and ratings on Glassdoor to decide if Extended Stay America is right for you.