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Extended Stay America

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Extended Stay America reviews

3.5

59% would recommend to a friend

(2,488 total reviews)
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Greg Juceam

62% approve of CEO

55% positive business outlook

Extended Stay America has an employee rating of 3.5 out of 5 stars, based on 2,488 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Extended Stay America employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Aug 16, 2018

Do not work here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None I can think of

Cons

If you care about your career do not work here. No opportunities for growth and very low pay

1.0
Jun 4, 2018

Terrible place to work

Recommend
CEO approval
Business Outlook

Pros

They do have good benefits for full time employees. But you are instructed to try and only hire part time people to save money.

Cons

They say they care about their employees but they don't. They only care about the bottom line. GM's are over worked and expected to do everything. They have eliminated the AGM position so everything falls on the GM. Turn over is awful due to the poor morale and the pressure they put on you to operate a hotel with little to no staff. A lot of Senior level management have been with the company their entire careers and have never worked at a real hotel company and have no clue how things operate in the real hotel world. Sales structure is a mess. One sales person for15 hotels and they wonder why many properties are struggling. Revenue management is on auto pilot. It's a joke.

3.0
Feb 26, 2018

Where are the Women Leaders?

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible work environment. Supportive work environment. Entrepreneurial environment.

Cons

Still trying to figure out how to run a hotel. No women in key leadership roles.

Viewing 130 - 132 of 2,488 Reviews

Glassdoor has 2,522 Extended Stay America reviews submitted anonymously by Extended Stay America employees. Read employee reviews and ratings on Glassdoor to decide if Extended Stay America is right for you.