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Extended Stay America

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Extended Stay America reviews

3.5

59% would recommend to a friend

(2,488 total reviews)
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Greg Juceam

62% approve of CEO

55% positive business outlook

Extended Stay America has an employee rating of 3.5 out of 5 stars, based on 2,488 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Extended Stay America employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Sep 19, 2016

Housekeeper

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Staff was super friendly and understanding. The manager did a great job of helping us when we needed extra help.

Cons

20-30 minutes to clean an entire room with kitchen and bathroom, which is very stressful. Always running out of supplies, don't have items stocked. Pay

1.0
Aug 10, 2016
Recommend
CEO approval
Business Outlook

Pros

There is seriously no upside of working for this company.

Cons

The pay is terrible. The staff is clueless. The operational manager that hired me, quit before I got started! No supplies. Not enough equipment for everyone to do their job. No leadership. No organization. If the rates wasn't so cheap, I wouldn't understand why guests would choose to stay there. Seriously, the worst place I EVER worked.

1.0
Aug 10, 2016

Biggest career mistake I have ever made.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people I met were nice. I can't truly think of another positive statement. The pay scale was just okay.

Cons

Health insurance is terrible. Promised training, but never followed through. The renovations they promised are nothing more than band aids that do not stick. Management is very secretive. Did not follow through on promises. Not a good product at all! Their vision and sales strategy does not work.

Viewing 151 - 153 of 2,488 Reviews

Glassdoor has 2,522 Extended Stay America reviews submitted anonymously by Extended Stay America employees. Read employee reviews and ratings on Glassdoor to decide if Extended Stay America is right for you.