Finastra reviews

Management has never seen a process they didn't want to implement. Policy, standards and procedures are communicated through emails rather than a formal documented process. The focus of the company isn't on the customer or employees, but on the undocumented process.

After the acquisition, the company started dumping the oldest and longest serving employees. People in their late 50's and on that worked for different versions/iterations of the company (lots of acquisitions in the financial sector) for 30+ years and had the most PTO days. They were replaced by outsourcing to India. Not sure how they got around the age discrimination laws, but they did.US employees are being outsourced to India in the name of "Reduction of Force". Actually, they are laying off the US employees and hiring more, or the same in some cases, employees in India that have NO CLUE as to our culture but we are forced to learn/deal/put up with theirs. Managers will ignore you. They will stack themselves under each other and push everyone else, regardless of years-of-service/talent, out of the way. It's a buddy clique system. If your nose is up one manager's backside, you stand a chance to follow them up as they consolidate as much as possible while shuttering sites as quickly, and as recklessly, as possible. This has led to a pretty decent exodus of customers. Prior to the MySis/D&H merger we were doing well to rebuild our customer base with new products and talent after the Financial crises around 2007/2008 and on. It was sad to be relieved of our jobs because we knew our customers. They knew us. Some were so happy when they ended up getting you on the phone, and they would tell you that. Now, I don't know what is going on, but it can't be good.