Firehouse Subs reviews

3.3

42% would recommend to a friend

(1,957 total reviews)
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Mike Hancock

73% approve of CEO

40% positive business outlook

Firehouse Subs has an employee rating of 3.3 out of 5 stars, based on 1,957 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Firehouse Subs employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Sep 12, 2016

good for boys bad for girls

Recommend
CEO approval
Business Outlook

Pros

if you are male you get to do many different positions.

Cons

if you are a cute girl you can never leave the cashier position.

3.0
May 29, 2015

It was okay.

Recommend
CEO approval
Business Outlook

Pros

Great food. Great hours (until the end of my tenture). Sometimes fun.

Cons

Immature 18 year olds were shift leaders, thus running the place. Lack of employee morale. Franchise owner was a cheapskate. All co-workers were negative and full of dissatisfaction. Management was not assertive with problems, leading to inaction and not getting anything resolved. Management was verbally abusive. Customers are rude.

2.0
May 23, 2015
Recommend
CEO approval
Business Outlook

Pros

Fun staff. Fast paced. A lot to learn. Easy shifts. Great for developing a fast paced work ethic (if you put in the effort)

Cons

Co-workers are inefficient and often need help with simple tasks. Can get overwhelmingly busy. Managers are unprofessional and leak info about other employees. Managers have no regard to the schedules that they make in regards to when employees are "allowed" to clock out. Franchisee expects his employees to learn literally everything firehouse related, and operate at a managerial level, but is not willing to pay them for their skills and usefulness. A 25cent per hour "raise" from $8.25 to $8.50 hardly equals a fair payout for the amount of work they expect to be done. Shift leaders only get $9 an hour with even more responsibility then a crew member. Other jobs have $9 as their starting pay for a lot less responsibility and heartache.

Viewing 7 - 9 of 1,957 Reviews

Glassdoor has 1,996 Firehouse Subs reviews submitted anonymously by Firehouse Subs employees. Read employee reviews and ratings on Glassdoor to decide if Firehouse Subs is right for you.