First Cash reviews

3.7

63% would recommend to a friend

(837 total reviews)

Rick Wessel

73% approve of CEO

67% positive business outlook

First Cash has an employee rating of 3.7 out of 5 stars, based on 837 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

837 reviews
1.0
Aug 19, 2017
Recommend
CEO approval
Business Outlook

Pros

You can really help clients out in need.

Cons

Upper level management is never present when needed, although they are always on the phone/email pressuring you for "numbers" that are unrealistic. Pay is a joke, there are way too many great people who have invested several years with the company for ridiculous pay. New hires are receiving much higher pay, I was one of them.

3.0
Aug 14, 2017

Pawnbroker

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible with hours It's not a boring job

Cons

Commission structure sucks A lot of customers are rude Management is a joke

3.0
Aug 10, 2017

Store Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Many stores so location may be close to home

Cons

Limited upward mobility, many different managers.

Viewing 451 - 453 of 837 Reviews

Glassdoor has 978 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.