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First Cash

Is this your company?

First Cash reviews

3.4

58% would recommend to a friend

(838 total reviews)

Rick Wessel

64% approve of CEO

58% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Career opportunities

3.3

Compensation and benefits

3.2

Culture & values

3.2

Senior management

3.0

Work/Life balance

First Cash has an employee rating of 3.4 out of 5 stars, based on 838 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

838 reviews
2.0
Mar 5, 2011

A company that is growing very quickly with many opportunities

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The culture at first cash is very laid back with a do your job and we'll leave you alone attitude. The benefit is that it is very comfortable and low stress. The executives are doing a good job of growing the company and the stock price continues to climb in both good and bad economies.

Cons

The company does not provide opportunities for growth or development. You will more than likely stay in the position you are hired into, many qualified coworkers were passed up for promotions in favor of outside help.

3.0
Jan 19, 2011

tons and tons of hours

Shop manager
Recommend
CEO approval
Business Outlook

Pros

the customers service is important to the company. benefits are decent only if you are with the company for a minimum of 6 months. they provide a good training program

Cons

Management does not care if you have a personal life. they don't care if you work 14hrs a day, it seems if they almost expect it. its all about the bottom line, the company is so focused on expansion and $ they forget about who makes them money

1.0
Jan 19, 2011

wouldn't wish this on my worst enemy

Front desk
Recommend
CEO approval
Business Outlook

Pros

Starting pay is better than a lot of places around town.

Cons

Manager constantly turns down requests for earned vacation days No health benefits for lower level employees No lunch breaks or 15 breaks...must work a straight 8 hours or more Manager is young, inexperienced, and disrespectful to employees. Constant employee abuse in the form of yelling, manipulation, and threat of being fired.

Viewing 826 - 828 of 838 Reviews
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ReviewsFirst Cash reviews

Glassdoor has 980 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.