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First Cash

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First Cash reviews

3.4

58% would recommend to a friend

(838 total reviews)

Rick Wessel

64% approve of CEO

58% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Career opportunities

3.3

Compensation and benefits

3.2

Culture & values

3.2

Senior management

3.0

Work/Life balance

First Cash has an employee rating of 3.4 out of 5 stars, based on 838 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Cash employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

838 reviews
4.0
Aug 20, 2008

Fair Company but too much office drama

I was a team lead in the collections department
Recommend
CEO approval
Business Outlook

Pros

My former boss. She was the director of collections and she put a lot of effort of developing middle management.

Cons

They promoted from within. At times the pickings were slim and it seemed they would hope for the best as it was policy to hire/promote that way. At times it felt as if some members of middle management were carrying the weight of others which caused friction.

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Glassdoor has 980 First Cash reviews submitted anonymously by First Cash employees. Read employee reviews and ratings on Glassdoor to decide if First Cash is right for you.