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First Command Financial Services

Engaged Employer

First Command Financial Services Financial Advisor Associate reviews

4.4

81% would recommend to a friend

(141 total reviews)
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Mark Steffe

92% approve of CEO

87% positive business outlook

Associate Financial Advisor employees have rated First Command Financial Services with 4.4 out of 5 stars, based on 141 company reviews on Glassdoor. This indicates that most Associate Financial Advisor professionals have an excellent working experience there. First Command Financial Services is rated 22% above average by Associate Financial Advisor professionals compared to other employers within the Financial Services industry (3.6 stars).

Reviews by job title

141 reviews
5.0
Jul 25, 2025
Recommend
CEO approval
Business Outlook

Pros

For 32 Years as a financial advisor at First Command I have enjoyed being a part of dynamic ever evolving company. Our Founder, Carol Payne, envisioned helping others in the Military Community achieve financial success for themselves over a long period of time. Using time proven methods to coach our clients reach financial success it has been a rewarding career, and I have made a lot of friends along the way. It has given me a great sense of self-satisfaction to see my clients reach their financial success.

Cons

There are many ups and downs in this career and First Command has been there for me to help with those down times. There have been growing pains, but you will find growing pains in any company.

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First Command Financial Services Response
11mo
Thank you for your extraordinary 32 years of service and your continued dedication to our mission. Your reflections on helping clients in their pursuit of financial security and the legacy of our founder, Carol Payne, are inspiring reminders of why we do what we do. We’re grateful to have advisors like you who bring purpose and passion to the journey, even through its challenges.
5.0
Jul 22, 2025
Recommend
CEO approval
Business Outlook

Pros

- Culture encourages each other to excel at their strengths - Teams based culture - You can be as assistant or broaden your career and move into an advisor trainee role or full business owner as a financial advisor

Cons

Fast pace environment and may not be for everyone Technology has been a weakness for years but they are moving in the right direction and resolving this with a solid long-term plan

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First Command Financial Services Response
11mo
Thank you for your thoughtful review and for highlighting the growth opportunities, team-based culture, and commitment to continuous improvement. We appreciate your recognition of our progress on technology and are glad to hear that you’ve experienced a workplace that listens and evolves. Your feedback reinforces the power of culture when it’s aligned with purpose.
2.0
Jun 12, 2025

Will get you through your exams...

Recommend
CEO approval
Business Outlook

Pros

Helps with getting you through your series exams to get licensed

Cons

Will be selling a lot of insurance products if you want to make sales goals and income goals for a long time while building a book.

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First Command Financial Services Response
1y
Thank you for your feedback and your years of service at First Command. We're glad you found value in our support for professional licensing and early development. We understand that building a book of business, especially in the early stages, can be challenging. We appreciate your perspective on product mix and goal setting. Regarding life insurance, First Command does not focus on the sale of any specific type of financial product. Our Advisors offer products and services in the context of financial coaching through a comprehensive financial plan. Financial coaching is our Mission, and financial planning and advice are our primary offerings. Your insights help us continue refining our approach to advisor support and long-term success. We wish you all the best in your future endeavors.
Viewing 10 - 12 of 141 Reviews

Glassdoor has 633 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.