Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 634 reviews left anonymously by employees. This rating has been stable over the past 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"The culture here is great" ((in 45 reviews)); "Great people and you are appreciated" ((in 42 reviews)); "Great training to get licensed and started in the industry." ((in 23 reviews)); "Benefits are good" ((in 23 reviews)); "Great leadership and mentors to guide you" ((in 19 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Low pay Mediocre benefits Pay Increases / Merit raises" ((in 17 reviews)); "Focus on whole life insurance when this may not be the best option for all clients." ((in 15 reviews)); "Poor Management & lack of employee motivation" ((in 15 reviews)); "Low salary provided by organisation" ((in 11 reviews)); "Commission and compensation is confusing." ((in 11 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

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First Command Financial Services

First Command Financial Services reviews

4.4

87% would recommend to a friend

(171 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Ratings by category

4.6

Culture & values

4.5

Diversity & inclusion

4.3

Work/Life balance

4.3

Career opportunities

4.2

Senior management

4.1

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

171 reviews

Reviews about "Culture"

Return to all reviews

5.0

Oct 30, 2024

Benefits, Balance and Board Games

Sr instructional designer

Recommend

CEO approval

Business Outlook

Pros

First Command has all the benefits! I love having a free financial advisor -- we probably wouldn't have sought these services otherwise. The ESOP is going to make a huge difference for me and my husband -- we wouldn't have enough to retire otherwise! The culture here is great -- not at all toxic. In my department there is a respect for work-life balance and I'm not micromanaged. There's trust, and autonomy as a result. The campus clubs are great too! Board Together, the board game club, is what I look forward to every Wednesday! Every month there are a handful of fun events that help keep work morale up and positive attitudes, including multicultural functions. There's a concierge to buy lunch on site and plenty of spaces to meet or relax. Oh, and did I mention the free gym?! So much to enjoy at First Command.

Cons

The company recently changed from a hybrid schedule of 2 days in office to 3 days in office. It's disappointing and creates a fear that remote work will be eliminated all together in the future.

First Command Financial Services Response

Thank you for taking the time to leave your thoughtful review of First Command. You mentioned several benefits available to qualified Home Office employees and we are thrilled to hear that you are maximizing them. As an employee-owned company, a valuable benefit we offer is an Employee Stock Ownership Program, which is available to all qualified employees and funded entirely by company contributions. Additionally, Home Office employees are encouraged to engage with one of our fully licensed and registered Advisors to create personalized financial plans that work for them. Campus life wouldn't be the same without our clubs and the on-site wellness center and gym. We appreciate you taking the time to share your feedback and advice to management. We will be sharing this with our executive staff.

5.0

Oct 15, 2024

First Command is a great place to work!

Associate financial advisor (afa)

Recommend

CEO approval

Business Outlook

Pros

Being and AFA at First Command allows me to continue to help coach those who serve in their pursuit of financial security while giving me flexibility with time with my family.

Cons

First Command does not always have access to military installations where First Command could be able to help and meet more Soldiers' needs.

First Command Financial Services Response

Thank you for taking the opportunity to share your review with us. Your comment about flexibility is an important one. Our Advisors often tell us one of the most compelling elements of a career here is how we unite in our mission of serving military personnel and their families in their pursuit of financial security. What's equally important is the ability to take care of your own loved ones which makes us ecstatic to hear that you are able to find balance in the work you do and the time you spend with your family. Thank you for having a positive impact on our military community and keep up the great work.

5.0

Oct 14, 2024

Amazing company culture!

Recommend

CEO approval

Business Outlook

Pros

Strong culture and connections, career growth, educational and training opportunities, employee wellness, onsite gym, volunteer opportunities, diversity and inclusion groups

Cons

Conference room availability for larger groups is becoming challenging with more in office days

First Command Financial Services Response

Thank you for writing a review of First Command. Our people unite behind our mission of coaching military personnel and their families in their pursuit of financial security. We love hearing from employees and Advisors about the pride they have in serving the military community in a meaningful way. As a leader here, you have a unique vantage point of where this company is headed as we aim to better serve our incredible clients. Your leadership throughout this company's evolution will be critical and we're ecstatic to collaborate, listen, grow and innovate together during this journey.

Viewing 34 - 36 of 171 Reviews

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First Command Financial Services

First Command Financial Services reviews

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Benefits, Balance and Board Games

First Command is a great place to work!

Amazing company culture!

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