Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 634 reviews left anonymously by employees. This rating has been stable over the past 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"The culture here is great" ((in 45 reviews)); "Great people and you are appreciated" ((in 42 reviews)); "Great training to get licensed and started in the industry." ((in 23 reviews)); "Benefits are good" ((in 23 reviews)); "Great leadership and mentors to guide you" ((in 19 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Low pay Mediocre benefits Pay Increases / Merit raises" ((in 17 reviews)); "Focus on whole life insurance when this may not be the best option for all clients." ((in 15 reviews)); "Poor Management & lack of employee motivation" ((in 15 reviews)); "Low salary provided by organisation" ((in 11 reviews)); "Commission and compensation is confusing." ((in 11 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

First Command Financial Services reviews

4.4

87% would recommend to a friend

(171 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

171 reviews

Reviews about "Culture"

Return to all reviews

4.0

Oct 9, 2024

Great work environment!

Compliance examiner

Recommend

CEO approval

Business Outlook

Pros

Concerted effort in work/life balance for employees. Generous retirement savings plan. Still have hybrid working. Nice gym with workout equipment and classes along with massage therapy...right on the campus. Parking garage (great at keeping car cool during hot Texas summers). Bank is on campus. Security. Great communication from leadership. Concierge always has lunch available for purchase on campus.

Cons

Small campus. Old office furniture. Open floor concept can get loud in work area. Non-stop adoption of new applications (can be a pro or a con...depending on what you like).

First Command Financial Services Response

1y

Thank you for writing a review. We appreciate you taking the time to share many of the benefits of a career at First Command including our approach to hybrid work, the Employee Stock Ownership Program, work/life balance, and on-site health and wellness facilities and resources. We will be sharing your feedback on our campus furniture and the adoption of new technology with our executive leadership team.

5.0

Oct 9, 2024

Simply the BEST!

Vice president

Recommend

CEO approval

Business Outlook

Pros

- Culture (really one of the best companies I have had the pleasure to work with) - working with some of the most talented professionals in the industry - Work-life balance - On-site accommodations - Opportunities to expand technical and soft skills "tool kits" through trainings, on-the-job experiences - Employee-owned company

Cons

There are no downsides to working for and with First Command.

First Command Financial Services Response

1y

Thank you for sharing your positive review with us. We're thrilled that you are experiencing the wonderful culture our employees help create and sustain. Our talented people unite behind a strong mission of coaching military personnel and their families in their pursuit of financial security. We appreciate your leadership during our company's growth and evolution as we advance toward our vision of better serving our local and military communities.

5.0

Oct 9, 2024

Great Place To Work!

Chief legal officer

Recommend

CEO approval

Business Outlook

Pros

First Command genuinely cares about its mission, clients, employees and financial advisors. From day one, it was clear that client experience and satisfaction isn’t just a goal; it’s embedded in the company’s DNA. Equally impressive is the company’s commitment to its employees and its financial advisors. The culture here fosters growth, innovation, and work-life balance. Leadership at all levels provides opportunities for professional development, listens to employee feedback, and creates a supportive and inclusive environment. There’s a strong sense of teamwork and collaboration, and employees feel valued for their contributions.

Cons

Only has one home office campus.

First Command Financial Services Response

1y

Thank you for writing a review of First Command. Our people unite behind our mission of coaching military personnel and their families in their pursuit of financial security. We love hearing from employees and Advisors about the pride they have in serving the military community in a meaningful way. As a leader here, you have a unique vantage point of where this company is headed as we aim to better serve our incredible clients. Your leadership throughout this company's evolution will be critical and we're ecstatic to collaborate, listen, grow and innovate together during this journey.

Viewing 40 - 42 of 171 Reviews

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