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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(171 total reviews)
avatar

Mark Steffe

92% approve of CEO

88% positive business outlook

Reviews by job title

171 reviews

Reviews about "Culture"

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4.0
Aug 27, 2022
Recommend
CEO approval
Business Outlook

Pros

Great Military and Veteran focused company

Cons

More transparency and communication with field employees

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First Command Financial Services Response
3y
Thank you for sharing your experience. The mission of the company is incredibly important to our employees and Advisors. They tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. At First Command, we are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and supported. Encouraging feedback and constructive criticism is part of that commitment. Employee surveys and Glassdoor reviews provide us critical insights. Again, thank you for taking the time to share your experience.
4.0
Aug 23, 2022
Recommend
CEO approval
Business Outlook

Pros

- all resources you need to be a successful advisor are at your fingertips - flexibility as an independent contractor - Home Office employees provide A+ service to advisors - camaraderie among field advisors and mentorship for those newer to the industry

Cons

- tech/systems are not always the most efficient/up-to-date - overly cautious Supervision/legal/compliance requirements can be burdensome for simple client recommendations

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First Command Financial Services Response
3y
Thank you for sharing some of the benefits of a career with First Command, including flexibility and support from our Home Office. We are committed to creating and sustaining a culture that inspires our employees and Advisors and makes them feel appreciated, supported and part of the First Command family. Our Advisors go through an extensive training program designed to equip them to succeed as independent contractors. Through the program and ongoing training, Advisors learn how to build and grow their own business, serve new clients and provide quality, face-to-face financial coaching. They learn how to coach our clients to become financially disciplined and confident in their pursuit of financial security. As part of our commitment to our Advisors and clients, we are dedicated to making continuous investments in our processes, technology and digital capabilities to enable ongoing business growth and enhance our client experience. Our goal is to put the needs of our clients first and provide them with the best possible service. We appreciate your feedback and thank you for taking time to share your experience.
5.0
Aug 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Supporting Military Families! Working together with great people throughout the country to offer an excellent service to First Command Clients. Working for Independent Contractors - allows for flexibility and a family-like office feel.

Cons

Working for independent contractors doesn't allow for benefits most companies offer, but AAs are primarily military spouses who don't need the medical benefits.

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First Command Financial Services Response
3y
Thank you for sharing some of the benefits of working at First Command, including a great team and flexible scheduling. Our mission at First Command is incredibly important to our employees and Advisors. They tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. At First Command, we are committed to attracting and retaining talented people. Employees in our Home Office in Fort Worth, Texas, enjoy an attractive compensation package. Local Advisors set the pay and benefits for their office managers and other support staff professionals in our local offices. In all cases the goal is to attract the best people and reward them for committed service. Thank you for taking the time to share your experience.
Viewing 91 - 93 of 171 Reviews

Glassdoor has 634 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.