Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 635 reviews left anonymously by employees. This rating has been stable over the past 12 months. 88% of employees would recommend working at First Command Financial Services to a friend and 89% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at First Command Financial Services?

88% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"The culture here is great" ((in 42 reviews)); "Great people and you are appreciated" ((in 41 reviews)); "Benefits are good" ((in 25 reviews)); "great training and place to start" ((in 20 reviews)); "Great leadership and mentors to guide you" ((in 16 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Pay is low compared to industry averages" ((in 18 reviews)); "It was clear from day one that the only thing they want you to sell is whole life insurance." ((in 14 reviews)); "Poor Management & lack of employee motivation" ((in 14 reviews)); "Low salary provided by organisation" ((in 10 reviews)); "Long hours while building your business" ((in 7 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

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First Command Financial Services

First Command Financial Services reviews

4.4

88% would recommend to a friend

(167 total reviews)

Mark Steffe

92% approve of CEO

89% positive business outlook

Ratings by category

4.6

Culture & values

4.5

Diversity & inclusion

4.3

Work/Life balance

4.3

Career opportunities

4.2

Senior management

4.0

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

167 reviews

Reviews about "Career Development"

Return to all reviews

5.0

Aug 26, 2025

Best Place To Work At

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Schedule Flexibility Helping Others Family Oriented

Cons

Lack of medical/dental benefits for support staff Lack of advancement opportunities for support staff

First Command Financial Services Response

11mo

Thank you for your long-standing service and for highlighting the flexibility and family-oriented culture you’ve experienced. We’re proud to support Advisors who create positive, mission-driven environments like the one you describe. While Administrative Assistants and support staff are vital to First Command offices, each Financial Advisor operates as an independent business owner and therefore makes individual decisions regarding benefits and advancement opportunities for their team members. This means offerings such as medical, dental, and vision can vary by location. We appreciate your feedback and your role in serving our military families.

5.0

Jul 29, 2025

Best company I've ever worked for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It's not often that you get to work for a company that supports their employees and treats them less like widgets and more like family, but that is what I found at First Command. I spent over 20 years working harder and harder for other financial service companies and was asked to do more and appreciated less each passing year. I've now been at First Command for over 10 years and wish I could have been here so much longer. The fact that we get to serve the military community, especially when they most need us, makes it even more rewarding. Great benefits and recognition programs. Strong ESOP with top notch balance sheet management. Loyal and deserving clients. Overall good pay. Communicative leadership. Investment in professional growth and in growing technology. Training is strong and getting better. Worthwhile mission. Potential to grow as a company/employee is ready to explode right now.

Cons

No company is perfect, but I promise that folks here care and strive to do the right thing by all.

First Command Financial Services Response

11mo

Thank you for your incredible endorsement and over a decade of dedication to our mission. Your words reflect the culture we strive to build, one grounded in purpose, support, and service. We’re proud to have employees like you helping shape a future where our people and clients thrive. Thank you for being part of our story.

4.0

Jul 25, 2025

A great place to start

Marketing specialist

Recommend

CEO approval

Business Outlook

Pros

Field Staff Employee: First Command is a great place to start if you are hoping to jump into a corporate role. I've been given plenty of opportunity to learn in a positive environment and I know that I am contributing to my team in a way that impacts both clients and the team in a positively.

Cons

Little growth for Field employees' who do not plan on being Financial Advisors. Very few ways to work up the ranks if you are not based at the Home Office.

First Command Financial Services Response

12mo

Thank you for your review and for being an important part of the team. We’re pleased to hear your experience has been filled with learning and impact. Your feedback on growth opportunities for field employees not pursuing advisor roles is valuable. We’re actively working on ways to expand career pathways across all areas of the business. We appreciate your voice and your contributions.

Viewing 10 - 12 of 167 Reviews

Jobs at First Command Financial Services

Document Processing & Imaging Specialist

Fort Worth, TX

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Technical Support Center Analyst

Senior Digital Product Owner, Client Portal

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