Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 633 reviews left anonymously by employees. This rating has been stable over the past 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"The culture here is great" ((in 44 reviews)); "Great people and you are appreciated" ((in 41 reviews)); "Benefits are good" ((in 25 reviews)); "They also have great training on the Federal Employee market." ((in 23 reviews)); "Great leadership and mentors to guide you" ((in 17 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Pay is low compared to industry averages" ((in 20 reviews)); "It was clear from day one that the only thing they want you to sell is whole life insurance." ((in 16 reviews)); "Poor Management & lack of employee motivation" ((in 13 reviews)); "Low salary provided by organisation" ((in 11 reviews)); "Less than a year of financial support before becoming commission dependant." ((in 9 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

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First Command Financial Services

First Command Financial Services reviews

4.4

87% would recommend to a friend

(170 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Ratings by category

4.6

Culture & values

4.6

Diversity & inclusion

4.3

Work/Life balance

4.3

Senior management

4.3

Career opportunities

4.1

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

170 reviews

Reviews about "Culture"

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5.0

Oct 3, 2025

I love working at First Command!

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

10 years at First Command and I still love it! I have flexibility in my schedule. Plenty of time with family. Training is always provided and available if I want more. I am grateful I get to work with mostly military clients and support their pursuit of financial freedom by providing the highest level of service each day. Even though I have routine to my job, no day is ever the same, so I am never bored. I have learned a lot about finance while working in my role which has personally benefited me. My Advisor is very supportive and a pleasure to work alongside.

Cons

My specific office is very small, so I do not have many coworkers.

First Command Financial Services Response

8mo

Thank you for your decade of dedicated service and for sharing this incredibly thoughtful review. Your experience reflects the impact of our mission, especially the flexibility and understanding we strive to provide for those supporting military families. We’re proud to know you feel supported, challenged, and appreciated in your work, and that your Advisor plays a key role in that experience. Your feedback about continued investment in technology is noted and aligns with our enterprise priorities for the year ahead. We’re grateful to have you as part of the First Command family.

Financial Advisors | Transitioning Military

5.0

Sep 16, 2025

An amazing opportunity

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

I was given this opportunity to work in the company without having any prior knowledge of the industry. I have been given the opportunity to work in office and remotely. I have worked as a W-2 employee and as a freelance admin. During both opportunities, I have been given on-the-job training, bonuses, pay raises, incentives and room to progress in training and certifications. There is the this unique culture within the company that understands my lifestyle as a military spouse which has allowed me to balance my work and home life. Because of the connections I made in the company, I have been able to work in multiple districts, divisions and amongst multiple advisor teams.

Cons

There is a high turnover in the number of advisors I have had to work for and each office offers different pays and is not consistent across the company. Bonuses and incentives are all dependent on each independent advisor. And although I have been blessed to keep my position in multiple states, there were times I had to wait for the position to open before being able to work again.

First Command Financial Services Response

9mo

We’re thrilled to hear how your time at First Command has offered you both growth and flexibility, especially as a military spouse. Your experience navigating various office types and roles while balancing home life is a powerful example of our mission in action. We also appreciate your thoughtful feedback regarding consistency in assistant recognition and training across Advisor offices. Since each office operates independently, compensation and team structure can vary, but we’re continuing to explore ways to share best practices and elevate support roles across the company.

5.0

Sep 16, 2025

Great Company

Accountant

Recommend

CEO approval

Business Outlook

Pros

The company offers a flexible hybrid schedule with three days in the office and two days remote. Benefits are excellent, schedules are balanced, and the work environment is supportive. Management encourages professional growth and provides training opportunities, while also offering strong job security.

Cons

Internal communication is generally good, though there is room for continued improvement. During busy seasons, management provides strong support to help teams succeed, and the challenges are similar to what can be found in most organizations.

First Command Financial Services Response

9mo

Thank you for sharing your experience and for highlighting the many aspects of First Command’s work environment that support your professional growth. We’re glad to hear the hybrid schedule, training opportunities, and supportive culture have positively impacted your experience. We also appreciate your feedback on internal communication. Your insights help us identify opportunities to improve how we keep our teams connected and informed.

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