Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 634 reviews left anonymously by employees. This rating has been stable over the past 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"The culture here is great" ((in 45 reviews)); "Great people and you are appreciated" ((in 42 reviews)); "Great training to get licensed and started in the industry." ((in 23 reviews)); "Benefits are good" ((in 23 reviews)); "Great leadership and mentors to guide you" ((in 19 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Low pay Mediocre benefits Pay Increases / Merit raises" ((in 17 reviews)); "Focus on whole life insurance when this may not be the best option for all clients." ((in 15 reviews)); "Poor Management & lack of employee motivation" ((in 15 reviews)); "Low salary provided by organisation" ((in 11 reviews)); "Commission and compensation is confusing." ((in 11 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

First Command Financial Services reviews

4.4

87% would recommend to a friend

(171 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (171 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

171 reviews

Reviews about "Culture"

Return to all reviews

5.0

Sep 16, 2025

Great Company

Accountant

Recommend

CEO approval

Business Outlook

Pros

The company offers a flexible hybrid schedule with three days in the office and two days remote. Benefits are excellent, schedules are balanced, and the work environment is supportive. Management encourages professional growth and provides training opportunities, while also offering strong job security.

Cons

Internal communication is generally good, though there is room for continued improvement. During busy seasons, management provides strong support to help teams succeed, and the challenges are similar to what can be found in most organizations.

First Command Financial Services Response

9mo

Thank you for sharing your experience and for highlighting the many aspects of First Command’s work environment that support your professional growth. We’re glad to hear the hybrid schedule, training opportunities, and supportive culture have positively impacted your experience. We also appreciate your feedback on internal communication. Your insights help us identify opportunities to improve how we keep our teams connected and informed.

5.0

Aug 26, 2025

Last and Best Job For Me!

Financial advisor

Recommend

CEO approval

Business Outlook

Pros

Great reward for great service to our military families' financial goals. Independence to develop team to support vision and mission. Flexibility to work hard around vacations and family priorities.

Cons

High risk of failure in the first years. Must have thick skin as not everyone has good financial behavior.

First Command Financial Services Response

10mo

Thank you for your many years of service and for the dedication you bring to supporting military families. We're glad you’ve found purpose, flexibility, and independence in your role. Your feedback on early career challenges and financial behavior awareness is a helpful reminder of the resilience this career requires. We’re grateful to have leaders like you paving the way.

5.0

Aug 26, 2025

Best Corporate Environment I've Ever Worked In!

Learning operations partner

Recommend

CEO approval

Business Outlook

Pros

Fun corporate culture Solid mission & core values Friendly employees Great facilities Supportive management & team members Awesome total rewards & perks

Cons

None to speak on at this time

First Command Financial Services Response

10mo

Thank you for your kind words and for being part of our mission. We’re thrilled you feel supported by our culture, values, and leadership. Your note about psychological safety and transparency reinforces what we strive to cultivate across every team. We’re so glad you’re here.

Viewing 13 - 15 of 171 Reviews

Jobs at First Command Financial Services

Document Processing & Imaging Specialist

Fort Worth, TX

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Experience Research & Design Manager

Fort Worth, TX

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Senior Digital Product Owner, Client Portal

Personal Banking Associate