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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(128 total reviews)
avatar

Mark Steffe

92% approve of CEO

88% positive business outlook

Reviews by job title

128 reviews

Reviews about "Compensation"

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5.0
May 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Freedom and flexibility to do the job I need to do 15% ESOP on base pay and bonuses Wonderful mission of coaching those who serve

Cons

Working in the field is very different from working as a home office employee

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First Command Financial Services Response
1y
Thank you for sharing your experience and for the important work you do, coaching those who serve. We're glad you’ve found fulfillment in our mission, flexibility in your role, and appreciation for our ESOP program. You're right that working in the field can feel quite different from the home office. Both bring unique perspectives and strengths to our business. We're committed to building stronger bridges between teams so we continue learning from each other and delivering the best support to our clients and colleagues alike.
3.0
May 12, 2025

Advisor

Recommend
CEO approval
Business Outlook

Pros

Flexibility, Mobility, Mission, Vision, and the People.

Cons

Retention, Retention, Retention, Retention, Retention. Lose too many good people.

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First Command Financial Services Response
1y
Thank you for sharing your perspective. We appreciate your candid feedback and continued service over the past few years. Your recognition of our mission, flexibility, and people-centered culture is encouraging. We also want you to know that we take your concerns around retention seriously. The loss of talented team members impacts everyone, and we’re actively working to strengthen support, engagement, and career development efforts across the field. Thank you for the reminder that a thriving field team drives our client outcomes.
5.0
Apr 10, 2025
Recommend
CEO approval
Business Outlook

Pros

-Good communication -Great leadership -Growth potential -Good pay -Inclusive -Free gym -Great training

Cons

-None that I can think of

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First Command Financial Services Response
1y
Thank you for your review of First Command and kind words of enthusiasm. We’re thrilled to hear about your positive experience here, especially your shoutout to our training, leadership, and inclusive culture. Our teams work hard to ensure every team member feels set up for success from the beginning. Our mission to serve military families in their pursuit of financial security starts with equipping our people with the tools, knowledge, and support they need to thrive, and your experience reflects that commitment. Thank you for being a valued part of the First Command team.
Viewing 10 - 12 of 128 Reviews

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