Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 633 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"Great people and you are appreciated" ((in 41 reviews)); "The culture here is great" ((in 40 reviews)); "Benefits are great" ((in 23 reviews)); "great training and place to start" ((in 21 reviews)); "Great leadership and mentors to guide you" ((in 16 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Low pay Mediocre benefits Pay Increases / Merit raises" ((in 18 reviews)); "Focus on whole life insurance when this may not be the best option for all clients." ((in 17 reviews)); "Poor Management & lack of employee motivation" ((in 14 reviews)); "Low salary provided by organisation" ((in 9 reviews)); "Commission and compensation is confusing." ((in 9 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

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First Command Financial Services

First Command Financial Services reviews

4.4

87% would recommend to a friend

(128 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Ratings by category

4.6

Culture & values

4.6

Diversity & inclusion

4.3

Work/Life balance

4.3

Senior management

4.3

Career opportunities

4.1

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

128 reviews

Reviews about "Compensation"

Return to all reviews

5.0

Aug 22, 2025

Most Rewarding Career

District advisor

Recommend

CEO approval

Business Outlook

Pros

-Get to help military families live the life they deserve -You are in control of your schedule -Get paid your worth, you control compensation -Sharing stories and experiences with military families is awesome

Cons

-Pay is not guaranteed but not a concern if you truly care about your/our mission -Humans...they are fascinating. Know they should do "x" but won't because Starbucks. Can only help those who want to be helped! -If interacting with humans is not your thing, may have difficulty

First Command Financial Services Response

10mo

Thank you for your long-standing commitment and for bringing passion to our mission. Your insight into working with military families, and the reminder that this career is as much about heart as it is about discipline, is incredibly meaningful. We appreciate your advice to keep the client experience efficient and compliant, and we’re proud to have professionals like you leading the way.

5.0

Jul 29, 2025

Best company I've ever worked for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It's not often that you get to work for a company that supports their employees and treats them less like widgets and more like family, but that is what I found at First Command. I spent over 20 years working harder and harder for other financial service companies and was asked to do more and appreciated less each passing year. I've now been at First Command for over 10 years and wish I could have been here so much longer. The fact that we get to serve the military community, especially when they most need us, makes it even more rewarding. Great benefits and recognition programs. Strong ESOP with top notch balance sheet management. Loyal and deserving clients. Overall good pay. Communicative leadership. Investment in professional growth and in growing technology. Training is strong and getting better. Worthwhile mission. Potential to grow as a company/employee is ready to explode right now.

Cons

No company is perfect, but I promise that folks here care and strive to do the right thing by all.

First Command Financial Services Response

10mo

Thank you for your incredible endorsement and over a decade of dedication to our mission. Your words reflect the culture we strive to build, one grounded in purpose, support, and service. We’re proud to have employees like you helping shape a future where our people and clients thrive. Thank you for being part of our story.

5.0

Jul 8, 2025

Great Place to Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Great culture with a family type atmosphere - Veteran & transitioning military friendly - Great benefits and competitive pay - Growth opportunity/upward mobility

Cons

- For a military focused business there are too few veterans/former military members employed at the corporate HQ, especially in key positions

First Command Financial Services Response

11mo

Thank you for your thoughtful review and for being part of the First Command team. We're so glad you’ve found value in our family-oriented culture, competitive benefits, and growth opportunities. Your feedback about increasing veteran representation in corporate roles is critical. As a company deeply rooted in serving the military community, we are committed to expanding pathways for veterans at every level. We appreciate your insight and your voice in that mission.

Viewing 7 - 9 of 128 Reviews

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