Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 633 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"Great people and you are appreciated" ((in 41 reviews)); "The culture here is great" ((in 40 reviews)); "Benefits are great" ((in 23 reviews)); "great training and place to start" ((in 21 reviews)); "Great leadership and mentors to guide you" ((in 16 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Low pay Mediocre benefits Pay Increases / Merit raises" ((in 18 reviews)); "Focus on whole life insurance when this may not be the best option for all clients." ((in 17 reviews)); "Poor Management & lack of employee motivation" ((in 14 reviews)); "Low salary provided by organisation" ((in 9 reviews)); "Commission and compensation is confusing." ((in 9 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

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First Command Financial Services

First Command Financial Services reviews

4.4

87% would recommend to a friend

(128 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Ratings by category

4.6

Culture & values

4.6

Diversity & inclusion

4.3

Work/Life balance

4.3

Senior management

4.3

Career opportunities

4.1

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

128 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Feb 28, 2025

Great Job but needs better pay

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Family atmosphere Work from home options

Cons

Pay should be higher No healthcare

First Command Financial Services Response

Thanks for sharing your review. At First Command, we are committed to nurturing a positive environment for all. Encouraging feedback and constructive criticism is part of that commitment. Your comment on healthcare benefits is important. First Command offers competitive pay and benefits to employees in our Home Office in Fort Worth, Texas. Local Advisors are responsible for the pay and benefits they offer to their office managers and other support staff professionals in our local offices. In all cases, our goal is to attract and retain the best talent and reward them for committed service. Thank you for taking the time to share your perspective. We will share your comments with our Leadership team.

3.0

Jan 27, 2025

Good Company if You're the Right Fit

Financial advisor trainee

Recommend

CEO approval

Business Outlook

Pros

The home office will pay for all of your licensing (I received SIE, Series 6, 63, & 65). The San Diego branch has many advisors that genuinely want you to succeed.

Cons

By their words they will never admit that they want you to focus on selling life insurance but by their actions (mainly their compensation structure and short 6 month salary) you either find clients with millions to rollover into managed accounts or you sell life insurance to active duty military. At the end of 6 months you're 100% commission dependent and will have a ~$1,500 monthly office bill due on top of the basic cost of living in San Diego. This company is great if your young and willing live on a tight budget for 3-5 years possible working a second job to supplement the lack of income or if you're someone who has a pension income who's looking for a second career. Otherwise this company positions itself as a stepping stone to get licensed.

First Command Financial Services Response

Thank you for sharing your experience. We are glad you've taken advantage of our training resources, including coverage for the licenses you'll need to operate as an Independent Advisor with First Command. We've taken note of your comments about the challenges Advisors face in the early stages of a career, especially related to the approach you think you need to take to establish a new business. First Command does not believe in selling any one particular product. Instead, we focus on creating a holistic financial plan for our clients, understanding their goals on their path to financial security, and coaching them on the behaviors necessary to reach those goals. Our coaches match specific products and services that support our clients' financial objectives. We only seek advisors committed to this coaching philosophy, and we recognize that it does not suit all applicants.

1.0

Jan 24, 2025

They just don't care

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Annual bonus-around $1000 based on a $35k salary Some room for growth

Cons

No job stability Very low raises Employees input doesn't matter No psychological safety Very few remote positions Poor management

First Command Financial Services Response

Thank you for sharing your thoughts. First Command is proud to host monthly company-wide events, including town halls and CEO forums, where employees can voice opinions directly to senior leadership, receive feedback, and connect with colleagues to share ideas. Psychological safety within these forums and across the enterprise workplace is essential to the transformational growth and change that creates new opportunities for our clients and people. Our executive leadership team works with the organizational and talent development group at First Command to ensure our staff is trained annually on the basics of psychological safety and surveyed to understand opportunities for further development in our processes. Your comments on limited remote opportunities and management will be shared with our executive leadership team.

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