Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 633 reviews left anonymously by employees. This rating has been stable over the past 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"Great people and you are appreciated" ((in 41 reviews)); "The culture here is great" ((in 41 reviews)); "Benefits are good" ((in 23 reviews)); "great training and place to start" ((in 22 reviews)); "Great work life balance and co workers" ((in 14 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Pay is low compared to industry averages" ((in 19 reviews)); "Focus on whole life insurance when this may not be the best option for all clients." ((in 17 reviews)); "Senior leadership has no personal, first hand experience as an advisor with the company" ((in 16 reviews)); "Poor Management & lack of employee motivation" ((in 13 reviews)); "Low salary provided by organisation" ((in 9 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

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First Command Financial Services

First Command Financial Services reviews

4.4

87% would recommend to a friend

(170 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Ratings by category

4.6

Culture & values

4.6

Diversity & inclusion

4.3

Work/Life balance

4.3

Senior management

4.3

Career opportunities

4.1

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

170 reviews

Reviews about "Culture"

Return to all reviews

Corporate Careers

4.0

Dec 2, 2025

New HIre

Sales supervision principal

Recommend

CEO approval

Business Outlook

Pros

Seamless onboarding experience. Culture of the team allows to bring your authentic self.

Cons

Comparatively a small broker dealer that has limited offerings compared to the industry.

First Command Financial Services Response

7mo

Thank you for your review and for sharing your positive experience with onboarding and company culture. First Command is more than a broker-dealer, we're a full-service financial services company that offers a wide range of products and services to help our clients in their pursuit of financial security. Beyond brokerage accounts, First Command offers a full suite of managed account solutions, life insurance and annuity products, and many others.

Financial Advisors | Transitioning Military

4.0

Nov 6, 2025

Good company.

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Good computer culture and perks. Office and gym was nice. They spend money.

Cons

More responsibility than I could handle, or was willing to handle, for my pay, at least.

First Command Financial Services Response

7mo

Thank you for your review and for the time you spent with First Command. We’re glad you found value in our office environment, technology resources, and workplace culture. Your feedback about role responsibilities and compensation is important, and we appreciate your candor. We remain committed to maintaining clear role expectations and aligning workload and rewards appropriately across the organization. We wish you continued success in your career journey.

5.0

Nov 5, 2025

So far so good!

Senior solutions architect

Recommend

CEO approval

Business Outlook

Pros

Having come from a big corporate entity, I was a little apprehensive coming to First Command given this is the 'smallest' company I have ever worked for. Smallest it may be but so far, I have found it to be one of the biggest in terms of culture and impact. Working for a company with an actual mission is one thing but a mission that has a profound effect on our country's hero's quality of life is something else. It makes that daily grind a little more bearable and invokes an attitude of what else can I do and how can I make it better. So far everything has been great, the organization is going through changes and improvements, and I am happy to be at the forefront of it.

Cons

I have only been here a little over three months so far, I haven't found any cons yet, but I will say the health insurance coverage/premiums could be better.

First Command Financial Services Response

7mo

Thank you for this thoughtful review and for choosing to grow your career with First Command. We’re so glad to hear that your transition from a larger organization has felt meaningful and mission-driven. We also appreciate your feedback on our benefits. While we continuously review our offerings, we encourage all employees to explore the wellness resources and employee assistance programs available to help maximize their benefits experience. We're excited to have you on board.

Viewing 4 - 6 of 170 Reviews

Jobs at First Command Financial Services

Document Processing & Imaging Specialist

Personal Banking Associate

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First Command Financial Services

First Command Financial Services reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Culture"

New HIre

Good company.

So far so good!

Jobs at First Command Financial Services

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