Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 633 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"Great people and you are appreciated" ((in 41 reviews)); "The culture here is great" ((in 40 reviews)); "Benefits are great" ((in 23 reviews)); "great training and place to start" ((in 21 reviews)); "Great leadership and mentors to guide you" ((in 16 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Low pay Mediocre benefits Pay Increases / Merit raises" ((in 18 reviews)); "Focus on whole life insurance when this may not be the best option for all clients." ((in 17 reviews)); "Poor Management & lack of employee motivation" ((in 14 reviews)); "Low salary provided by organisation" ((in 9 reviews)); "Commission and compensation is confusing." ((in 9 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

First Command Financial Services reviews

4.4

87% would recommend to a friend

(128 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (128 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

128 reviews

Reviews about "Compensation"

Return to all reviews

1.0

Feb 11, 2014

Substandard financial firm with ethical issues and poor management

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The gym is excellent and the covered parking is a plus. The rank and file employees are generally very friendly.

Cons

Shallow, narcissistic senior management that could not work at similarly sized real financial firms. Very low pay in comparison with peer groups. Recent lay-offs indicate financial instability. Very low new client creation neccessary for growth. Run!

5.0

Jan 15, 2014

Growing, ethical company with wonderful culture and work/life balance

Marketing

Recommend

CEO approval

Business Outlook

Pros

- Very stable, private company with attractive employee stock ownership opportunity (unusual since dot com bubble) - Dedicated people committed to making First Command a great company that benefits clients and employees/Advisors - You can feel good about what you do every day - supporting military community, supporting Advisors who care immensely about helping clients create abundant lives - Big supporter of charities like Hiring Our Heroes, United Way. Employees are very involved with charitable activities, and there are many fun opportunities to get to know other employees. - Compensation is in line with market. Lots of perks that support work/life balance.

Cons

Health care plan is not as good as some. South Fort Worth location means a long commute for many in DFW. But work from home opportunities make this less of an issue.

2.0

Dec 27, 2013

Help advisors do whats best for the clients

Financial advisor

Recommend

CEO approval

Business Outlook

Pros

1- Support for military families and the ability to implement military benefits into comprehensive financial plans. 2- There is a large selection of investment and insurance products for advisors to recommend to clients. 3- Training program for new advisors at the corporate level is very detailed. 4- Monthly income for new advisors - if they can make the gates (minimum required sales).

Cons

1- The company talks about doing what's best for clients, but the compensation system for advisors pressures them to sell whole life insurance. 2- Slow to pay advisors their commissions and fast to take money on charge backs. 3- Very challenging gates for the first year advisor. Investments sold by the first year advisor does not count towards the quarterly gates (only insurance sales). Only one year program for new advisor income before going to 100% commission. 4- Financial planning software is outdated and not user friendly.

Viewing 118 - 120 of 128 Reviews

Jobs at First Command Financial Services