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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(171 total reviews)
avatar

Mark Steffe

92% approve of CEO

88% positive business outlook

Reviews by job title

171 reviews

Reviews about "Culture"

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5.0
Jun 18, 2025

Solid

Recommend
CEO approval
Business Outlook

Pros

Company culture is great and leadership cares.

Cons

I have nothing bad to say.

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First Command Financial Services Response
1y
Thank you for your kind words and for being a part of our team in Fort Worth. We’re glad to hear you’ve had a positive experience with our culture and leadership. Creating a workplace where people feel valued and supported is a top priority, and your feedback reinforces that commitment. We appreciate your willingness to share feedback.
5.0
Jun 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Working at the Colonial Heights office of First Command has been a life-changing experience. From day one, I’ve felt part of a mission that truly matters—helping military families and federal employees take control of their financial future. The leadership is supportive, transparent, and genuinely invested in your growth. You're not just a number here—you’re part of a tight-knit team that celebrates wins, learns from challenges, and always has your back. The training and mentorship are top-notch, and the flexibility allows you to balance your career with your personal goals. There’s a real emphasis on integrity, client-first values, and doing what’s right—not just what’s profitable. If you're looking for a meaningful career that combines service, strategy, and success, this is the place.

Cons

Honestly, not many. It's a job that requires hustle and dedication, especially early on—but if you're willing to put in the work, the rewards are more than worth it.

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First Command Financial Services Response
1y
Thank you for your review and for the impact you’re making in Colonial Heights. We’re thrilled to hear how deeply connected you feel to our mission and culture. Your recognition of the support, training, and values-driven leadership reflects what we strive to provide across all offices. Thank you for your dedication to serving others, and for helping create the kind of environment where people can thrive.
5.0
May 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Freedom and flexibility to do the job I need to do 15% ESOP on base pay and bonuses Wonderful mission of coaching those who serve

Cons

Working in the field is very different from working as a home office employee

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First Command Financial Services Response
1y
Thank you for sharing your experience and for the important work you do, coaching those who serve. We're glad you’ve found fulfillment in our mission, flexibility in your role, and appreciation for our ESOP program. You're right that working in the field can feel quite different from the home office. Both bring unique perspectives and strengths to our business. We're committed to building stronger bridges between teams so we continue learning from each other and delivering the best support to our clients and colleagues alike.
Viewing 22 - 24 of 171 Reviews

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