Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 634 reviews left anonymously by employees. This rating has been stable over the past 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"The culture here is great" ((in 44 reviews)); "Great people and you are appreciated" ((in 41 reviews)); "Benefits are great" ((in 25 reviews)); "They also have great training on the Federal Employee market." ((in 21 reviews)); "Great work life balance and co workers" ((in 14 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Senior leadership has no personal, first hand experience as an advisor with the company" ((in 17 reviews)); "Pay is low compared to industry averages" ((in 17 reviews)); "Focus on whole life insurance when this may not be the best option for all clients." ((in 16 reviews)); "Poor Management & lack of employee motivation" ((in 13 reviews)); "Low salary provided by organisation" ((in 10 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

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First Command Financial Services

First Command Financial Services reviews

4.4

87% would recommend to a friend

(171 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Ratings by category

4.6

Culture & values

4.5

Diversity & inclusion

4.3

Work/Life balance

4.3

Career opportunities

4.2

Senior management

4.1

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

171 reviews

Reviews about "Culture"

Return to all reviews

5.0

Jul 22, 2025

Company Culture and endless possibilities

Financial advisor

Recommend

CEO approval

Business Outlook

Pros

- Culture encourages each other to excel at their strengths - Teams based culture - You can be as assistant or broaden your career and move into an advisor trainee role or full business owner as a financial advisor

Cons

Fast pace environment and may not be for everyone Technology has been a weakness for years but they are moving in the right direction and resolving this with a solid long-term plan

First Command Financial Services Response

11mo

Thank you for your thoughtful review and for highlighting the growth opportunities, team-based culture, and commitment to continuous improvement. We appreciate your recognition of our progress on technology and are glad to hear that you’ve experienced a workplace that listens and evolves. Your feedback reinforces the power of culture when it’s aligned with purpose.

4.0

Jul 20, 2025

Great Business minded people

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Awesome environment to work in. Very professional and also family oriented.

Cons

Transparency can sometimes be a problem.

First Command Financial Services Response

11mo

Thank you for your review and for contributing to our culture. We’re glad to hear you enjoy the professional and family-oriented environment. We also appreciate your comment on transparency and recognize the importance of open communication in fostering trust and collaboration. We’re committed to continuous improvement and thank you for helping us move in that direction.

5.0

Jul 8, 2025

Great Place to Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Great culture with a family type atmosphere - Veteran & transitioning military friendly - Great benefits and competitive pay - Growth opportunity/upward mobility

Cons

- For a military focused business there are too few veterans/former military members employed at the corporate HQ, especially in key positions

First Command Financial Services Response

12mo

Thank you for your thoughtful review and for being part of the First Command team. We're so glad you’ve found value in our family-oriented culture, competitive benefits, and growth opportunities. Your feedback about increasing veteran representation in corporate roles is critical. As a company deeply rooted in serving the military community, we are committed to expanding pathways for veterans at every level. We appreciate your insight and your voice in that mission.

Viewing 19 - 21 of 171 Reviews

Jobs at First Command Financial Services

Document Processing & Imaging Specialist

Fort Worth, TX

View job

Senior Digital Product Owner, Client Portal

Division Operations Coordinator

Personal Banking Associate

First Command Financial Services reviews FAQs

Reviews First Command Financial Services reviews

First Command Financial Services

First Command Financial Services reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Culture"

Company Culture and endless possibilities

Great Business minded people

Great Place to Work

Jobs at First Command Financial Services

First Command Financial Services reviews FAQs

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