Does First Merchants pay their employees well?

According to anonymously submitted Glassdoor reviews, First Merchants employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at First Merchants. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at First Merchants?

60% of First Merchants employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Merchants 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at First Merchants?

Customer Service Representative (19) , Service Associate (10) , Credit Analyst (8) , Personal Banker (7) , Manager (6) , Bank Teller (5) , Assistant Manager (4) , Branch Manager (4) , Client Relationship Representative (4) , Customer Relations Representative (4) , Customer Service Associate (4) , Customer Service Representative (CSR) (4) , Teller (4) , Banking Center Manager (3) , Client Relationship Representative (CRR) (3)

What are the pros of working at First Merchants according to real employee reviews?

"The company has good benefits and 401" ((in 14 reviews)); "Great culture where the leaders truly care about their staff and communities." ((in 13 reviews)); "You got the holidays off and paid" ((in 6 reviews)); "Good training" ((in 5 reviews)); "Good Pay, Great Benefits, Enjoyable Staff" ((in 3 reviews))

What are the cons of working at First Merchants according to real employee reviews?

"Management is absolutely horrible, there is very little communication supervisors to workers." ((in 10 reviews)); "Upper management at the Noblesville's branch was awful." ((in 6 reviews)); "In the 6 years I was there I went through 5 managers." ((in 5 reviews)); "Long hours because they cannot maintain staffing." ((in 4 reviews)); "Annual raises were only 1%, and it is almost impossible to get a bigger raise unless you get a promotion." ((in 4 reviews))

What are the top reviewed First Merchants locations?

Indianapolis , Daleville , Fort Wayne , Muncie , Lafayette , Munster , Carmel , Anderson , Columbus , Farmington Hills , Monroe , Fishers , Noblesville , Detroit , Lambertville , Chicago , Muncie , Ann Arbor , Farmington , Novi , Temperance , Rochester , Monticello , Winchester , Pendleton , Dyer , Highland , Shelbyville , Knightstown , Oxford

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First Merchants

First Merchants reviews

3.5

60% would recommend to a friend

(228 total reviews)

Mark K. Hardwick

71% approve of CEO

57% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.5

Work/Life balance

3.3

Culture & values

3.2

Career opportunities

3.1

Senior management

3.0

Compensation and benefits

First Merchants has an employee rating of 3.5 out of 5 stars, based on 228 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Merchants employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

228 reviews

2.0

Oct 3, 2023

Great to learn. Horrible at picking successors.

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Learning and developing is easily offered

Cons

If you work on the one off of DuPont Rd the manager will not like you if your method of being customers in is different. No matter if you hit goals every month.

First Merchants Response

Thank you for the time you spent with FMB! We appreciate your feedback and wish you the best!

2.0

Sep 15, 2023

Wouldn't advise or bank there

Teller

Recommend

CEO approval

Business Outlook

Pros

Good hours and customers and local to home

Cons

I wouldn't advise working there or banking there

First Merchants Response

Thank you for offering feedback. We agree that “banker’s hours” are a pro and our customers are fantastic!

2.0

Aug 18, 2023

Great Co-Workers, Rough Company

Bank teller

Recommend

CEO approval

Business Outlook

Pros

Hour Long Lunches Banking Hours (Lots of holidays off) Co-Workers were amazing, we all got along great!

Cons

-Incredibly low pay -"upselling" loans/credit cards to those who do not need them or would not benefit from them felt wrong and immoral -Sales goals were very hard to meet. -Did not take severe illness of family members seriously

First Merchants Response

Thank you for offering feedback on your time with FMB. We understand that every role is not a fit for every person. We wish you the best in your new opportunity!

Viewing 7 - 9 of 228 Reviews

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Jobs at First Merchants

Service Associate - Hire Ahead (Teller)

Pendleton, IN

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Service Associate (Teller)

Pendleton, IN

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Service Associate (Teller)

Service Associate (Part Time Teller 20-24 Hours)

Rensselaer, IN

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Service Associate (Teller)

Anderson, IN

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