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Firstsource Solutions

Engaged Employer

Firstsource Solutions Associate Director reviews

3.8

90% would recommend to a friend

(16 total reviews)
avatar

Ritesh Idnani

94% approve of CEO

59% positive business outlook

Associate Director employees have rated Firstsource Solutions with 3.8 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Associate Director professionals have a good working experience there. Firstsource Solutions is rated in line with the average (within 1 standard deviation) by Associate Director professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

16 reviews
5.0
Jun 16, 2025

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Learning company Great policies AI focus

Cons

Nothing to specify on paper

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Firstsource Solutions Response
1y
Thank you for your feedback! We’re glad to hear that you're enjoying the learning opportunities, strong policies, and the company’s focus on AI — these are all key pillars of our evolving work culture.
5.0
May 28, 2025

Experience with Firstsource

Recommend
CEO approval
Business Outlook

Pros

FSL believes in an open-door culture where communication flows freely, and everyone’s ideas are welcomed. Our supportive and inclusive environment promotes a strong work-life balance and a positive workplace culture where people enjoy what they do. We’re deeply committed to the growth and development of our team. With a focus on continuous learning and internal mobility, 99% of our leadership and advancement opportunities are filled from within—proving that when you grow, we grow together.

Cons

Relook at compensation for critical skills, e.g. Voice, Fraud management etc.

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Firstsource Solutions Response
1y
Thank you for sharing your thoughtful feedback! We’re glad to hear that you value the open-door culture, inclusive environment, and strong focus on internal growth and development—these are cornerstones of our workplace philosophy. We appreciate your note on compensation for specialized skill sets like Voice and Fraud Management. While pay structures are aligned with company standards, feedback like yours is valuable as we continuously assess how to stay competitive.
5.0
May 19, 2025

Great Company to Work

Recommend
CEO approval
Business Outlook

Pros

Lot of internal growth opportunities and fabulous work environment.

Cons

None that I can recollect to be put here.

avatar
Firstsource Solutions Response
1y
Thank you for your feedback! We're glad to know you’re experiencing good career growth and a supportive work culture—these are areas we truly value. Our compensation structure is aligned with industry benchmarks and company standards, but we continuously review and refine it to stay competitive and fair.
Viewing 4 - 6 of 16 Reviews

Glassdoor has 4,371 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.