Question 1

Is Firstsource Solutions a good company to work for as a Associate Director?

Accepted Answer

Associate Director professionals working at Firstsource Solutions have rated their employer with 3.8 out of 5 stars in 16 Glassdoor reviews. This is a lower than average score with the overall rating of Firstsource Solutions employees being 4.1 out of 5 stars. Search open Associate Director Jobs at Firstsource Solutions now and start preparing for your job interview by browsing frequently asked Associate Director interview questions at Firstsource Solutions.

Question 2

Does Firstsource Solutions pay Associate Director employees well?

Accepted Answer

Associate Director professionals rate their compensation and benefits at Firstsource Solutions with 3.0 out of 5 stars based on 16 anonymously submitted employee reviews. This is 23.5% worse than the company average rating for salary and benefits. Find out more about Associate Director salaries at Firstsource Solutions.

Question 3

How happy are Associate Director professionals working at Firstsource Solutions?

Accepted Answer

90% of Associate Director employees at Firstsource Solutions would recommend their employer to a friend. This rating has decreased by 1% in the past 12 months. Associate Director professionals have also rated Firstsource Solutions with a 3.8 rating for work-life-balance, 4.7 rating for diversity and inclusion, 3.7 rating for culture and values and 3.9 rating for career opportunities.

Question 4

What are the top reviewed jobs at Firstsource Solutions?

Accepted Answer

Customer Service Representative (327), Team Leader (163), Customer Service Advisor (152), CSA - Customer Service Associate (144), Customer Service Associate (128), Senior Associate (108), Senior CSA (79), Senior Analyst (72), Analyst (68), Associate (68), Assistant Manager (64), Customer Service (59), Customer Service Representative (CSR) (57), Process Leader (56), Senior Customer Service Associate (56)

Question 5

What are the pros of working at Firstsource Solutions according to real employee reviews?

Accepted Answer

"Started out OK and the people are great" ((in 140 reviews)); "good work environment and supportive" ((in 120 reviews)); "work life balance is good" ((in 102 reviews)); "Good work culture and balancing work life" ((in 95 reviews)); "Can work from home if quality is good." ((in 92 reviews))

Question 6

What are the cons of working at Firstsource Solutions according to real employee reviews?

Accepted Answer

"Internal promoted employee salary is less and promotion periods are more" ((in 180 reviews)); "Unorganized and chaotic at times pay is low" ((in 157 reviews)); "Long hours... NPS (survey) gives customers too much power and control over whether you get paid your bonuses or not." ((in 50 reviews)); "No job security and communication with HR's will be very worst." ((in 38 reviews)); "communication is poor" ((in 23 reviews))

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