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Firstsource Solutions

Engaged Employer

Firstsource Solutions Customer Service Representative reviews

2.8

46% would recommend to a friend

(319 total reviews)
avatar

Ritesh Idnani

60% approve of CEO

53% positive business outlook

Customer Service Representative employees have rated Firstsource Solutions with 2.8 out of 5 stars, based on 319 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have an average working experience there. Firstsource Solutions is rated 27% below average by Customer Service Representative professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

319 reviews
4.0
Oct 26, 2021

.

Recommend
CEO approval
Business Outlook

Pros

A good place to work just for making money time being.

Cons

They don't grant emergency leaves instead make it an Loss of pay.

1.0
Oct 5, 2021
Recommend
CEO approval
Business Outlook

Pros

ready to work hard work ethic career progress

Cons

avoid to loose job bilingual jobs career progress

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Firstsource Solutions Response
4y
Thanks for writing in. We are happy to hear that you appreciate the culture at Firstsource. The upward mobility of employees is one of our key focus areas, and we’re constantly looking for ways to ensure you have access to growth and development opportunities. Each job role has a set of responsibilities and expectations, which are clearly explained at various stages. We understand that some days are great and everyone is happy, and other days could be complex. We make sure employees receive the best support. Please contact your HR Manager, so that your concerns can be addressed quickly. Wishing you a fulfilling career with Firstsource.
Viewing 205 - 207 of 319 Reviews

Glassdoor has 4,375 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.