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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      4.1

      83% would recommend to a friend

      (4,260 total reviews)
      avatar

      Ritesh Idnani

      90% approve of CEO

      84% positive business outlook

      Ratings by demographic groups

      Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,260 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      4K reviews
      1.0
      Sep 1, 2022

      don't talk to them or take the bait

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      none I cannot think of one. Wages are not competitive. Benefits are not exceptional

      Cons

      Management knew nothing of OH, FL or SC medicaid. if you did not the "script" exactly you got bad reviews. The workers they hire are unprofessional, do not show up for work & talk about their life all the time. That's ok if you have children, dogs or other noises like yelling. No problem. No salary hikes, What you are paid when you're hired is that. Remember if they offer a $1000 for sticking it to 6 mo & 1 year tells you it's a high turnover.

      avatar
      Firstsource Solutions Response
      3y
      Thank you for sharing your concerns, and we are sorry to hear your experience with us is not a positive one. Our operational leadership team is well-versed and has a comprehensive knowledge of Federal and State financial assistance programs. Firstsource provides a competitive compensation and benefits package that is continually being reviewed based on market trends. Our comprehensive pay and benefits package offers a number of incentives and rewards in addition to the base salary.
      1.0
      Aug 28, 2022

      First Source Solutions

      Customer care representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      None at all ! Don’t work here

      Cons

      Only get paid 14 an hour . 15 if u have at least 78 hours or more . Poor management . They will send u from department to department and make u do several trainings.

      1.0
      Jun 22, 2022

      Horrible work environment

      Claims specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hours are flexible, and you have 24 hours to work.

      Cons

      You get paid by claim processed only which they don’t tell you until after training, they can’t keep employees so you are constantly working overtime with only $50 incentives. I worked 90 hours and only made $300

      Viewing 100 - 102 of 4,260 Reviews
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      ReviewsFirstsource Solutions reviews

      Glassdoor has 4,372 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.