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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

83% would recommend to a friend

(4,262 total reviews)
avatar

Ritesh Idnani

90% approve of CEO

84% positive business outlook

Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,262 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive team members Good opportunity to learn new skills

Cons

Workload can be high during perk periods communication from leadership could be more transparent

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Firstsource Solutions Response
2mo
Thank you for your feedback. It’s great to hear that you value the supportive team environment and the opportunities to learn and develop new skills. High workload during peak periods is understood as part of business requirements; however, ensuring adequate support during these times can further improve the experience. While R&R initiatives are in place, enhancing their visibility and consistency can further motivate employees.
4.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Fistsource is good place for beginers who are looking to experience corporate

Cons

The overall salary is low

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Firstsource Solutions Response
2mo
Thank you for your feedback. It’s great to hear that you see this as a good place for beginners to gain corporate experience and build a strong foundation. Salary structures are aligned with performance and company standards
1.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy work Flexible hours or shifts

Cons

Low pay Micro manage Extra numbers

avatar
Firstsource Solutions Response
2mo
Thank you for your feedback. It’s good to hear that you find the work easy and appreciate the flexibility in shifts, which can support better work arrangements. Your concern regarding pay is noted; compensation is aligned with company standards and performance structure, but feedback like yours helps us understand employee expectations better. We also note your points on micromanagement and additional workload. While some workload variations may be driven by business requirements, ensuring balanced supervision and clear expectations can help improve the experience.
Viewing 160 - 162 of 4,262 Reviews

Glassdoor has 4,374 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.