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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      4.1

      83% would recommend to a friend

      (4,258 total reviews)
      avatar

      Ritesh Idnani

      90% approve of CEO

      84% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.0

      Culture & values

      4.0

      Career opportunities

      3.9

      Work/Life balance

      3.9

      Senior management

      3.8

      Compensation and benefits

      Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,258 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      4.0
      Jun 29, 2026

      Great growth opportunities, but slow promotion process

      Senior csa
      Recommend
      CEO approval
      Business Outlook

      Pros

      I am currently working here and recently promotes as Team executive,I would like to appreciate the Better growth opportunity,Work life balance,and flexible timing.

      Cons

      Delayed promotional recognition: Official promotion letters and salary adjustments take 6 to 10 months to process. Low payout. Less incentives.

      avatar
      Firstsource Solutions Response
      2d
      Thank you for taking the time to share your feedback and congratulations on your recent promotion to Team Executive. We are pleased to hear that you appreciate the growth opportunities, work-life balance, and flexible working arrangements. It is also encouraging to know that your experience with the organization has been positive overall.
      5.0
      Jun 29, 2026

      Great growth opportunities but limited salary increments

      Senior csa
      Recommend
      CEO approval
      Business Outlook

      Pros

      Workforce is good and well skilled, here we get to improve ourself here you can say growth opportunities is good and you can level up your skill in this company that is the good advantage.

      Cons

      Increment Is not good in this office you need to improve on this.

      Viewing 16 - 18 of 4,258 Reviews
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      ReviewsFirstsource Solutions reviews

      Glassdoor has 4,369 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.