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      Forward

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      Forward reviews

      3.5

      58% would recommend to a friend

      (301 total reviews)
      avatar

      Adrian Aoun

      65% approve of CEO

      51% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.5

      Culture & values

      3.2

      Work/Life balance

      3.2

      Senior management

      3.2

      Career opportunities

      2.8

      Compensation and benefits

      Forward has an employee rating of 3.5 out of 5 stars, based on 301 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Forward employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      301 reviews
      5.0
      Jan 8, 2018

      Very Talented Team

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great mission, smart people, interesting challenges

      Cons

      Responsibilities not always well-defined.

      2.0
      Sep 20, 2023

      Bad company

      Membership sales advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only reals pros to this job was the fact that it was remote and that you could also set your own schedule.

      Cons

      This company underpaid me for my first paycheck, as well as they are pretty unethical towards their patients. I got a lot of angry people on the phone trying to cancel their memberships and it's a really easy thing for us to do, but the company made it hard. The company also went out of their way to not introduce me to other agents.

      5.0
      Jul 4, 2023

      A place where the work actually matters

      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      * Hard not to be deeply motivated by the mission. Everything we do works back from that mission without fail * And everyone we hire shares that passion which makes it a great place to come to every day * First-principles thinking which means the company is not afraid to take big risks if we believe it's the best thing for the consumers and for us to achieve our mission * Get to work on some of the toughest problems with top-tier people - it really stretches you each and every day. Tremendous growth opportunities for those that want it

      Cons

      * Unsurprisingly, doing something that matters is hard work. Forward is not for the 'shadow quitters' or those who view work very transactionally. It is somewhat all consuming because it's so exciting and challenging at the same time * Comp is not the best but you go into it with eyes wide open. It's a tradeoff you will have to make if you want to work on a big problem like this and have a chance to change healthcare. It is improving though so only a matter of time when it's no longer as big of a factor * Definitely a challenging place with a very high bar for performance. If you don't thrive off that then it can be quite tough

      Viewing 82 - 84 of 301 Reviews
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      Glassdoor has 439 Forward reviews submitted anonymously by Forward employees. Read employee reviews and ratings on Glassdoor to decide if Forward is right for you.