Four Seasons reviews

3.8

67% would recommend to a friend

(3,467 total reviews)
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Alejandro Reynal

85% approve of CEO

60% positive business outlook

Four Seasons has an employee rating of 3.8 out of 5 stars, based on 3,467 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Four Seasons employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

3K reviews
1.0
Feb 6, 2018

Unimpressive

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The hardworking union staff in guest services, room services, banquest and kitchen staff.

Cons

Lacks diversity in senior management psoitions. Women staff are grossly underpaid. Racial profiling of members of the Asian and African American community. A classic sweat shop with a five star sticker to disguise this fact.

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Four Seasons Response
8y
Thank you for your feedback, we agree that we have some of the most talented and hard-working employees in the area. I am sorry however to read about your less than favorable experience with Four Seasons in San Francisco. We couldn't agree with you more that a diverse workforce allows each of us to provide our internal and external guests with a more thorough and authentic Four Seasons and San Francisco Bay experience. As a minority myself, I can assure you that the Company takes pride in its outreach and equal treatment of employees from across all communities throughout San Francisco and the greater Bay Area. We do this by regularly reviewing our Affirmative Action Plan, working with local education and community institutions, both government and non-government funded organizations, and the union Local, just to name a few. In order to ensure the best possible work experience for all, we encourage employees to come forward with concerns and feedback via our feedback channels including but not limited to our Open Door Policy and our Ethics Line. If you have any information that may assist me in completing a specific assessment of the issues outlined, please be sure to contact me directly so that I may have an opportunity to investigate, act and address your concerns. Jimmie Director of Human Resources Four Seasons Hotel San Francisco
5.0
Feb 3, 2018

Chef

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great company to work for for sure

Cons

nothing to really comment about

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Four Seasons Response
8y
Thank you for this positive review. It thrills us to know that we achieved our objective of being a great company to work for, for you! We do try whenever possible to promote from within. We continue to believe that our employees are our greatest asset and strive to treat them as such, with strong benefits and opportunities for challenging work and career growth. We will continue to focus on this and appreciate you letting us know that this is important to you too. We wish you all the very best in your next job and thank you for your time with us. Alexandra Home Office – Human Resources
5.0
Jan 24, 2018
Recommend
CEO approval
Business Outlook

Pros

Good benefits and very competitive salary

Cons

Very corporate, sometimes upper management seems a little shady

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Four Seasons Response
8y
I appreciate you taking the time to share your perspective about working for Four Seasons Hotel Denver. Thank you for the positive comments about your competitive salary and comprehensive benefits package. Working at Four Seasons Hotel Denver is built around service passion, professionalism, ethic for work integrity, communication, and teamwork. I am sorry management fell short of your expectations during your employment with us, I invite you reach out to the HR team or any member of the hotel leadership team to discuss your concerns further. Bill Senior Director of Human Resources Four Seasons Hotel Denver
Viewing 319 - 321 of 3,467 Reviews

Glassdoor has 4,237 Four Seasons reviews submitted anonymously by Four Seasons employees. Read employee reviews and ratings on Glassdoor to decide if Four Seasons is right for you.