Four Seasons reviews

3.8

67% would recommend to a friend

(3,469 total reviews)
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Alejandro Reynal

85% approve of CEO

60% positive business outlook

Four Seasons has an employee rating of 3.8 out of 5 stars, based on 3,469 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Four Seasons employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

3K reviews
5.0
Oct 18, 2016

Asst Mngr

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company has the highest paid employees in the industry. Human Resource takes employee complaints very seriously, especially when it emanates from Supervisory and management levels. Employees are guaranteed free lunches, and, depending on shift, breakfast is even available. Snacks are always available for employees. Retirement plans are excellent, company has arguably the best profit sharing in the Hospitality industry.

Cons

Supervisory challenges can persist, due to overwhelming line employees with less than proficient command of the English language, in certain departments (Laundry, and housekeeping).

4.0
Sep 14, 2016

Customer Service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Four Seasons pays top pay for hospitality, there are good benefits and the service provided to customers is really good.

Cons

With any company in these days, staffing is tough sometimes which creates lots of work for employees especially with the standards for our guests.

4.0
Aug 5, 2016
Recommend
CEO approval
Business Outlook

Pros

Great Benefits. I also saw the availability to move up within the company if that was desired.

Cons

Work/Life Balance was hard to come by. Long hours, changing schedules and difficult guests.

Viewing 346 - 348 of 3,469 Reviews

Glassdoor has 4,239 Four Seasons reviews submitted anonymously by Four Seasons employees. Read employee reviews and ratings on Glassdoor to decide if Four Seasons is right for you.