Frontier Airlines reviews

Crew scheduling is horrific - they certainly partake in favoritism meaning that certain people on reserve are constantly flying while others are ALWAYS being called to sit ready reserve shifts at the airport up to 8 hours. There is no work and life balance while you're on reserve because it's 24 hour reserve so you never can feel at ease and as if you have an actual life. Crew scheduling is very unprofessional in how they assign trips and ready reserve to FA'S. The health insurance is very costly and not that great at all to begin with. We have to clean the planes even though the company is making an incredible amount of money because they are too greedy to hire cleaners so we end up being the cleaners even though we don't get compensated for it. It seems as if Frontier is desperate to turn this airline into the next Spirit Airlines making it ultra low cost. I feel as if they treat the employees, especially the reserves, in a very low and degrading manner. FA'S are bitter and there is no unity of the various company bases. FA'S can just trade bases monthly just in order to get a line (a schedule) so that you're not on the crappy reserve ode here. Very disappointing and discouraging to say the least. Not at all what I expected.

Frontier was, at one time, a very proud company which provided exemplary service. Since its business strategy change to an ultra low cost carrier under private equity ownership, it has dumbed down the product (a la Spirit Airlines) and has replaced anyone connected to the "old" Frontier - the same people who made the company "Denver's hometown airline". While I generally understand the strategy change, it has been executed very poorly. The term "helter-skelter" comes to mind. If you want to see evidence of this, keep an eye on the branding ... there is none. I can tell you first-hand that employees have very little trust in management and are generally unhappy with the eroded culture.