Frontier Airlines reviews

2.6

20% would recommend to a friend

(1,316 total reviews)

James Dempsey

7% approve of CEO

17% positive business outlook

Frontier Airlines has an employee rating of 2.6 out of 5 stars, based on 1,316 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Frontier Airlines employee rating is 26% below average for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Dec 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Good coworkers. Easy job with shorter flights and middle of the road layovers, offers a ton if flexibility after your first few years.

Cons

Supervisors are rude and you will have to fight for help with anything you need. You are treated almost like an independent contractor with no support systems whatsoever. Terrible wage and benefits compared to other airlines. False promises during the interview stages. Consistent contract violations that take months to review. Turnover is insanely high which leads to delays and cancellations that will affect your time off. Passengers are very rude given they’ve most likely been harassed by gate agents. CEO is on record stating no one should work for frontier for more than a few years to get somewhere better. You are purely a number to them, not a person.

2.0
Oct 3, 2023
Recommend
CEO approval
Business Outlook

Pros

work life balance was great after you are a line holder. You can choose to travel as much or as less as you want. You have a few bases to choose from after your probationary period end. You can work as much hours you want as long as you are "legal" for the trips. Pay can be very profitable if you are continuously working and putting in the time.

Cons

Very Cliquish and toxic working atmosphere. There are repeated trips to the same destinations. There is a huge younger demographic that they hire. Employees are very vindictive and conniving. Some team members are passive aggressive and will try to gaslight you including management. Inflight management loves to pay FAs to bring back international prescription drugs and/or you almost get talked about behind your back to other FAs. Beware the inflight management team is not advocate for you unless you are going to be their pawns. who knows you may be the next person retrieving their next prescription drugs. Their aircrafts are poorly maintained. Good luck with catering and supplies. Unnecessary wasteful marketing strategies. Most Crew schedulers pressure, test, and try to take advantage of new hires on reserve. Always Always Always Document your encounters with everyone!

4.0
Jan 26, 2023
Recommend
CEO approval
Business Outlook

Pros

I’ve been a FA for frontier for 4 years now. I always have great things to say about my job. It allows me so much schedule flexibility. At my seniority I have any day off I want, with a minimum of 15 days! I work with some really great crews. I love my San Juan layovers! This job is the easiest job I’ve ever had. It’s all about perspective, it allows me to live in base, work as many hours as I want and enjoy the rest of my life at home with way more days off then my friends and family get! If I want to work a ton over the winter so I can take it easy in the summer and go on vacations I can absolutely make that happen. I can’t imagine leaving because I would never get this same easy lifestyle that I have right now. Also the international flight benefits are great. I’ve non rev’d to Germany, Hawaii and Iceland since I’ve started working here. I love the freedom that I have working here, I feel like I manage myself most days. Take the negative reviews with a grain of salt, everyone thinks the grass is greener on the other side but it’s all just grass. My work life has been the best it’s ever been.

Cons

Management can be frustrating Need to hire more people in departments like crew scheduling and dependability I’d like to see a better contract next year Some months can be rough if there are lots of delays Once and a while you get a lazy coworker

Viewing 22 - 24 of 1,316 Reviews

Glassdoor has 1,397 Frontier Airlines reviews submitted anonymously by Frontier Airlines employees. Read employee reviews and ratings on Glassdoor to decide if Frontier Airlines is right for you.