Gallagher reviews

3.4

58% would recommend to a friend

(4,936 total reviews)
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J. Patrick Gallagher Jr.

75% approve of CEO

61% positive business outlook

Gallagher has an employee rating of 3.4 out of 5 stars, based on 4,936 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gallagher employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

5K reviews
2.0
Nov 8, 2017

It's like stepping back in time.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay is excellent and attendance is flexible for sickness/appointments. The work is easy and most of the people are nice.

Cons

Terrible management that does not know how to lead a team. They keep incompetent employees and fire the go-getters and forward thinkers because they might bring attention to others' incompetence. New ideas or suggestions are shot down instantly. Absolutely zero culture and very unwelcoming to new employees. Everyone counts down until Friday and it's a very negative environment. It's like stepping back in time to 1975. No remote work allowed. Old technology. Outdated software. No 401k matching until a full year of service and then you don't even get your match deposited into your account until December, meaning Gallagher earns the interest for the year, not you.

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Gallagher Response
8y
We appreciate you taking the time to give us feedback. The Gallagher Way is the culture that Gallagher intends to have, as tenet No. 5 says: “There are no second-class citizens – everyone is important and everyone's job is important.” Since that’s not what you’re experiencing, please reach out to a higher level of management, a divisional or regional Human Resources Manager or Director; and the Corporate Human Resources Department is a resource.
5.0
Jun 8, 2017

Exceeds Expectations!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Publicly traded company with an appreciation that employees are their most valuable asset Work environment reflects family values with The Gallagher Way tenets well displayed and embraced by the leadership team Talented employees that are really smart and eager to help you learn Bright and inviting Gathering Room with fresh coffee, cappuccino or espresso all day long! And they even provide almond milk which makes me smile. Fresh fruit and unlimited filtered water. Various employee engagement events

Cons

Honestly I can't think of any. While I may still be in my honeymoon period I am very aware that there are frustrations when you have a more detailed work process. I accept that and prefer to work in a corporate environment that reflects solid business reasons to support their high standards and benchmarks.

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Gallagher Response
9y
We definitely agree with you that our employees are talented and helpful. We’re happy that you found your way to us and are having a great experience. What you shared goes to the heart of The Gallagher Way, exemplifying some our core values like “We support one another. We believe in one another. We acknowledge and respect the ability of one another.” Thank you for sharing your thoughts.
2.0
May 25, 2018
Recommend
CEO approval
Business Outlook

Pros

A good place if you're new to commercial insurance and looking to learn how to service companies. Some younger talent looking to start a career in insurance learning from old school practitioners. Experienced team. Great location! (Service team is 100% women??)

Cons

There are some, of all ages, that are not-so talented and yet have been employed for years or promoted to positions they aren't suited for. The service team lacks diversity. Benefits are among the worst in the industry. Keg in the office is a decoy. Dedication is rewarded by being given more responsibility and little-to-no extra pay. Sensitive to the bottom-line; 'do more work, don't do overtime'. Leadership asks for feedback but does nothing (good) with it. The furniture is ancient and dirty! Leadership loves to discuss issues.... just discuss them. Any attempt turns out to be the same outcome. You'll work with a sales team but most won't work with you. The turnover rate is incredible! (Service team is 100% women.) Loop to the top and replay.

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Gallagher Response
8y
Thank you for sharing your thoughts. We’re glad you find our Boston office to be in a great location and are finding support to help with learning. We think that Gallagher Boston is a very nice office, so we don’t understand the comments about the furniture. You can judge for yourself as we’ve uploaded a couple of photos from the location into our photo stream. Gallagher is continually working to build a diverse talent pipeline. Our Client Service team is made up of individuals who come from a wide range of backgrounds and it is not 100 percent female. Our Client Service leaders have years of account management experience within the industry and are well-equipped to work with team members to consult and provide the best service to our clients. Our benefits are benchmarked within our industry. A variety of factors contribute to the employee’s cost of benefits, which is why we provide a variety of tools and resources to help employees find the most cost-effective benefit plan(s) for them.
Viewing 16 - 18 of 4,936 Reviews

Glassdoor has 5,412 Gallagher reviews submitted anonymously by Gallagher employees. Read employee reviews and ratings on Glassdoor to decide if Gallagher is right for you.