Gap reviews

3.8

70% would recommend to a friend

(10,068 total reviews)
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Mark Breitbard

72% approve of CEO

58% positive business outlook

Gap has an employee rating of 3.8 out of 5 stars, based on 10,068 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
2.0
Jul 20, 2009
Recommend
CEO approval
Business Outlook

Pros

Great brand Great benefits Nice facilities Good cafeterias Downtown San Francisco You can be out the door by 5:30pm if so inclined You don't have to be stuck at your desk all day: there are store visits, mock store meetings, comparative shopping trips, inspiration trips, etc.

Cons

Most people have a bad attitude. Management is incompetent, i.e. they don't know what is going on in the world of retail or business today. Very bureaucratic, lots of red tape, lots of favoritism, etc. If you are not willing to step on other people, you will not get ahead. if you try to affect change, you will get fired, demoted or ignored. No one wants to do what is best for the company, only what is best for them and requires the least amount of work. Those involved in office politics, management sucking up and general BS to show themselves off are rewarded.

5.0
Mar 20, 2019

No better place to work!

Recommend
CEO approval
Business Outlook

Pros

-flexible hours -super organized and driven managers -fantastic working environment -extremely good employee benefits

Cons

not enough hours all the time due to tight pay roll

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Gap Response
7y
We're happy to hear about your positive experience on our team! Thank you for taking the time to provide feedback. We understand scheduling can be a pain point for some of our store employees. We're constantly working to improve the way in which we staff our stores.
5.0
Sep 18, 2018

Always a Great Place to Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly staff, flexible schedules, opportunities for growth and employee recognition programs.

Cons

Well, it's retail - so customers will always be a wildcard, especially at a children's store. But that's the way the cookie crumbles

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Gap Response
7y
We love that you have listed our career growth opportunities as a pro! We are dedicated to our employees' development and investing in our teams to make sure they're receiving the guidance needed to grow their careers. Thanks for recommending us as an employer!
Viewing 4 - 6 of 10,068 Reviews

Glassdoor has 10,678 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.