Gap reviews

3.8

70% would recommend to a friend

(10,068 total reviews)
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Mark Breitbard

72% approve of CEO

58% positive business outlook

Gap has an employee rating of 3.8 out of 5 stars, based on 10,068 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Feb 5, 2016
Recommend
CEO approval
Business Outlook

Pros

Excellent pay and benefits. Love my immediate cross functional team. Love the history of the company and it's ethical behaviors.

Cons

Development calendar is so crunched we are working on 3-4 seasons at a time with overlapping deadlines. No down time to be creative or get inspired. Difficult to design on the fly with no time for creativity. Bonuses are not what they used to be and Executive leaders still walk away with a hefty bonus at the end of each year. Not the workers. Leadership has no clue how unhappy most of the design team is. Decisions are never final which causes a lot of spin and rework. Company has become way to top-heavy with too many of layers of management and too many decision makers. Very inefficient to work this way.

1.0
Nov 16, 2019
Recommend
CEO approval
Business Outlook

Pros

There are no pros for this company. My experience was very short lived but it was an awful experience. My leader for orientation was on vacation and they didn't have a backup. My manager was on paternity leave and left no instructions. Upper management cut my project on my third day, then laid everyone off that week. I quit my dream job to accept their offer because they promised the new initiative was a sure thing with management backing and would last years, with a promotion to director expected within 12 months. I should have trusted my gut.

Cons

Very unfriendly employees, everyone seemed very stressed out. Several people I met quit during the five days I worked there. CEO resigned the day I was laid off. At my exit interview, my manager told me he would be leaving too, as well.

4.0
Mar 25, 2015
Recommend
CEO approval
Business Outlook

Pros

Great work-life balance, flexible hours, good benefits.

Cons

Hard to move up and grow professionally. Gap kept hiring more VPs/Directors/etc instead of promoting from within, creating more and more layers of approvals.

Viewing 7 - 9 of 10,068 Reviews

Glassdoor has 10,678 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.