Gap reviews

3.8

70% would recommend to a friend

(10,069 total reviews)
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Mark Breitbard

72% approve of CEO

58% positive business outlook

Gap has an employee rating of 3.8 out of 5 stars, based on 10,069 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Dec 1, 2012
Recommend
CEO approval
Business Outlook

Pros

Good health benefits, vacation time was plentiful and accused quickly, and employee discounts program.

Cons

Employees were giving direct reports as soon as they were promoted from an assistant level to the next. They were inexperienced managers with out proper guidance. It is very challenging to work under a manager that does not have any management skills and is using you as a chance to learn to manage people.

1.0
Nov 4, 2012
Recommend
CEO approval
Business Outlook

Pros

The only "pro" would be that you get half off full-priced merchandise. However, if I was someone who didn't work there, it's actually cheaper to wait for the items to go on clearance, and use an additional percentage off.

Cons

-It's very training-intensive, however, I was not scheduled until three weeks after I completed my "training." When asked why I didn't know where certain things went on the floor, I was reprimanded, even though it was my first "real," shift. -I voiced that I did not want to work the cash-wrap, and I would much prefer to stock/unstock, because I am physically able to do so. I was repeatedly put on cash-wrap, regardless. -I was reprimanded for not folding the jeans correctly, even though in the training, I was never showed how to properly fold anything at all. -They have a very, very high turnover rate. -The pay sucks. 25 cents over minimum wage, no. -The GapCard. That's all.

1.0
May 28, 2012
Recommend
CEO approval
Business Outlook

Pros

The only perk is the Employee Discount. 50%-off at Gap, Banana Republic and Old Navy. As much as I hated working there I appreciated the cheap clothing.

Cons

The management team is incompetent. Way too micromanaging to make ANY employee happy. Insufficient training allows for employees to get in trouble for rule infractions they were not warned against. My interview was so misleading, the Store Manager was cheerful and smily bringing me to believe this was a joyful workplace. To my surprise, the woman NEVER smiled or even talked to hourly employee's during when in the work place. If I had known working for the GAP was going to be so stifling I would not have accepted the offer. There is no room for personality or minor creative freedom. I am extremely disappointed with my experience working for the GAP. I expected more from a company that puts up a great public face.

Viewing 61 - 63 of 10,069 Reviews

Glassdoor has 10,680 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.