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      Gap

      Part of Gap Inc.

      Engaged Employer

      Gap reviews

      3.8

      70% would recommend to a friend

      (10,067 total reviews)
      avatar

      Mark Breitbard

      72% approve of CEO

      58% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.6

      Culture & values

      3.6

      Work/Life balance

      3.3

      Senior management

      3.2

      Compensation and benefits

      3.1

      Career opportunities

      Gap has an employee rating of 3.8 out of 5 stars, based on 10,067 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      4.0
      Oct 11, 2008

      pretty good job

      Senior merchandiser
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people and health benefits. I have worked for the company for 5 1/2 years and have always had strong partnerships with all of the people I have worked with. The new president of Old Navy seems to have a good head on his shoulders and he truly cares about the people working here. The former president was a joke. She killed our business.

      Cons

      Constant change of leadership and the "flattening out" of the organization has been crazy. So much change really doesn't allow the teams to run their business. Upper level management needs to listen first then act.

      4.0
      Oct 1, 2008

      Great people, terrible senior leadership

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      I'd say that the single best reason to work at the Gap is the people. In my store, we had a very professional and competent management team that was very flexible about personal issues, emergency time off or schedule changes on short notice, etc. with employees who demonstrated the same flexibility. My co-workers were a pretty fun bunch of people too; most of them were young college students with a positive attitude and great sense of humor.

      Cons

      GapCard is/was probably the worst aspect of working at the Gap. So much effort and energy were expended on getting that damn piece of plastic into the hands of EVERY CUSTOMER that sometimes I think that we were more committed to pushing easy, not to mention very-high-interest-rate, credit than we were to selling clothes.

      4.0
      Sep 25, 2008

      I can't help it, I love the Gap

      Merchandise planner
      Recommend
      CEO approval
      Business Outlook

      Pros

      I'll have a really hard time leaving Gap Inc. and ever paying full price for their clothes again! Honestly though, Gap says they support work/life balance and in my Division, they 100% mean it. I realize it's not like this in every brand, but mine doesn't just talk the talk, our leadership team actions to it.

      Cons

      It is a lot like a social club sometimes...promotions don't always seem fair and it really does help you to know the right people. However, knowing the right people isn't always enough, because you do actually have to know your stuff too.

      Viewing 10033 - 10035 of 10,067 Reviews
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      Glassdoor has 10,677 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.