Genpact reviews

3.7

72% would recommend to a friend

(28,731 total reviews)
avatar

BK Kalra

79% approve of CEO

72% positive business outlook

Genpact has an employee rating of 3.7 out of 5 stars, based on 28,731 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Genpact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

29K reviews
3.0
Jan 16, 2015
Recommend
CEO approval
Business Outlook

Pros

Since they want cheap labour...this company may sponsor your H1B.

Cons

Low rate paid to employee while charging a high sum from client. This leads the client to expect the quality of work they paid to pharmalink. But little they know how much the employee gets paid.

1.0
Sep 7, 2018

SME

Recommend
CEO approval
Business Outlook

Pros

Benefits , that’s about all

Cons

Everything else. If you’re not Indian ... well you’re not valued . All higher ups are a JOKE. HR is a J O K E. Unfair treatment of their hardest workers . If you’re thinking about applying for the Richardson location ... just don’t . Starting with the Vice President on down it’s an absolute mess .

1.0
Sep 15, 2016

Don't Pay Contractors or Consultants on Time

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I don't have one good word to say.

Cons

Promises are many, delivery is absent. The hiring team will push you to lower your hourly rate, deliver quality work on an expedited basis with NO extra compensation and after the work is completed the fun begins. You have to employ a Genpact email to report hours- mind you, this requires TRAINING (really????) and can take a number of days. Invoicing and getting paid is the ultimate insult- you will eventually be routed to a team of 'I don't know' guys that are all in India. I especially enjoy being told over and over- the money will be in your account today, tomorrow at the latest and magically months go by and you don't see the money. Everyone passes the emails to others, no phone calls are returned, and time just moves along. If they were the last company on earth, I would not work for them again. No way. How the hell do you have team in India paying me in the US????

Viewing 34 - 36 of 28,731 Reviews

Glassdoor has 30,183 Genpact reviews submitted anonymously by Genpact employees. Read employee reviews and ratings on Glassdoor to decide if Genpact is right for you.