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      Genpact

      Engaged Employer

      Genpact reviews

      3.7

      72% would recommend to a friend

      (28,790 total reviews)
      avatar

      BK Kalra

      79% approve of CEO

      72% positive business outlook

      Ratings by demographic groups

      Genpact has an employee rating of 3.7 out of 5 stars, based on 28,790 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Genpact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      29K reviews
      2.0
      Aug 6, 2018

      Business Analyst

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -encourage employee/analyst to learn and hold knowledge sharing sessions.

      Cons

      -HR department is a nightmare. Requests are always ignored, delayed and don't keep their promises. HR will arrogantly pretend to know it all but actually knows nothing. -Junior analyst/assistant manager level employee are hard working and knows their domain. However, managers are always managing projects that they know nothing about and always communicating the wrong message to clients. -work life balance is bad as they expect you to work non-stop and sometimes wanted to prevent you from taking vacations that are approved months ago since they could not turn around the project.

      1.0
      Nov 23, 2017

      bad work culture

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      didn't for any good reason

      Cons

      Not a good place to work if you are thinking of growing in your career.

      1.0
      Aug 16, 2017

      Fake Managers

      Optimization specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training in Google Marketing products, including AdWords and Google My Business.

      Cons

      The Farmington Hills, MI location has no long-term or short-term operations plans. The only plan is day-to-day chaotic movement of phone staff employees. There’s never a real explanation for the move. Management and Team Lead will lie to you and put no effort into sounding believable. Management has no respect for phone staff and expect you to just be flexible. Management and Team Leads only concerns are the daily metrics. The metrics seem impossible to reach and not sure if they are real. Blame the other Guy is the name of the game here. The hourly pay is on the bottom of industry average. Monthly bonus (if you ever get one) is not enough to have a great meal out. Do not believe anything that you are told in the interview. Recent college grads if you are searching for a mentor, you will not find one here. You can earn more money and advance your career as many other companies in the Farmington Hills, MI area. Do not waste your time and energy.

      Viewing 112 - 114 of 28,790 Reviews
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      ReviewsGenpact reviews

      Glassdoor has 30,245 Genpact reviews submitted anonymously by Genpact employees. Read employee reviews and ratings on Glassdoor to decide if Genpact is right for you.