Genpact reviews

3.7

72% would recommend to a friend

(28,792 total reviews)
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BK Kalra

79% approve of CEO

72% positive business outlook

Genpact has an employee rating of 3.7 out of 5 stars, based on 28,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Genpact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

29K reviews
3.0
May 30, 2017
Recommend
CEO approval
Business Outlook

Pros

Working for Genpact Solutions Inc. in Cincinnati, OH is as close to being and independent contractor as you can get without having your own LLC. To be successful at this company you have to manage your own time and priorities wisely. As long as you keep the customer (GE) happy, Genpact is happy. A healthy work life balance is very achievable here. Vacation benefits are above avg at 3 weeks / year. Health & Dental insurance are just OK. After proving my capabilities for the first year, Genpact and I came to an agreement that allowed me to stay full time at 32 hours / week, while attending night school to finish my Bachelors Degree. This took 2.5 years to complete. I'm very grateful to Genpact for supporting this endeavor. Management has always had my back in times of conflict or uncertainty with other co-workers and/or tough market conditions (lay-offs, etc.). They are also supportive in my life goals outside of work.

Cons

Low Pay. Genpact does not understand market value of an experienced engineer and/or industry standards in regards to salary. I am $15k-$25k below a competitive industry standard salary for the type of work I do, experience, and skill set. Part of this is likely my fault for not fully understanding my own worth when I signed on with Genpact 4 years ago. I have not had a single raise in those 4 years although I have been asking for over 2 years. I have been identified as a "top performer" in every performance review, have earned 2 achievement awards over the years, and have many written emails from the customer expressing accolades for my work. So, my lack of raise is NOT because I am underperforming. Having lots of freedom and independence is great, as mentioned in the Pros section. But keep in mind this also means that management is somewhat disconnected from what you do. They, along with HR, can sometimes be slow to respond to inquiries and requests - especially if it has anything to do with money.

4.0
May 24, 2017

Analyst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great health benefits and 410k

Cons

limited promotion with the possibility to move up

3.0
Aug 10, 2016
Recommend
CEO approval
Business Outlook

Pros

The ability to display your talents to potential clients. The benefits are decent but great. Self web training available. Pay is comparable to market rate but negotiate salary before you join.

Cons

No bonus no matter how great your performance. If you're a US employee don't expect more than two week vacation no matter how many years you work there.

Viewing 115 - 117 of 28,792 Reviews

Glassdoor has 30,247 Genpact reviews submitted anonymously by Genpact employees. Read employee reviews and ratings on Glassdoor to decide if Genpact is right for you.