Genpact reviews

3.7

72% would recommend to a friend

(28,726 total reviews)
avatar

BK Kalra

79% approve of CEO

72% positive business outlook

Genpact has an employee rating of 3.7 out of 5 stars, based on 28,726 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Genpact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

29K reviews
1.0
Jan 17, 2009
Recommend
CEO approval
Business Outlook

Pros

Flexibility (timings, work from home)

Cons

Very low compensation package, bureaucratic, leadership (VPs, SVPs) has no real leadership qualities, going overboard in the name of cost cutting (at the same time, CEO and leadership receive outrageous bonuses), non-transparent promotion and HR guidelines and policies, CEO tries to 'motivate' by bullying and rhetoric, etc. Recently HR has started parroting the talk of senior leadership, that Genpact is a good place to work because of "great training programs" and "we help you build careers", a distinct departure from their earlier talk of "we pay right" which isn't parroted anymore. The courses offered through the tie-up with IIMs are a farce, and for quite some time now, again in the name of cost cutting, many such programs are on hold. Six Sigma and Lean initiatives are laughable, and the quality of such projects is pathetic. BD people are always on "do or die" mode, and are programmed to answer in the positive to every demand that a new (prospective) client makes. Lower down the line, managers get burnt trying to fulfill impossible expectations and promises. All in all, totally pathetic company.

1.0
Dec 20, 2008
Recommend
CEO approval
Business Outlook

Pros

Operations is good. The genpact Leadership has its presence in gurgaon but if you are joining any other site Bangalore, Hyderabad, Kolkatta stay ready for bad management

Cons

One they don't pay you as per market standards. Two they hire people above you who they can pay - which means they hire incapable managers. By the time you clock 2 or 3 years in the company you begin to realize that the person working above you is nothing more than a blabbering incapable loser - so you decide to resign

4.0
Dec 11, 2008
Recommend
CEO approval
Business Outlook

Pros

Employee Friendly, Lot of training and professional advancement opportunities, GE DNA and culture, flexible work timing

Cons

Compensation below market levels, some functions quite bureaucratic

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Glassdoor has 30,178 Genpact reviews submitted anonymously by Genpact employees. Read employee reviews and ratings on Glassdoor to decide if Genpact is right for you.