Pros
Amazing field staff who work tirelessly for their patients.
Cons
-Incredibly overworked, unmanageable workloads (unsafe ratios), ridiculous busy work, company states that there are staff ratios but then won't hire because there isn't enough money. -Health insurance is a joke. Incredibly expensive, high premiums, high copays, very few providers in the network. Even if you do all of the requirements to get the lower premium, they will find a problem and refuse you the lower rate. And if you do have an appointment, those flexible hours are not so flexible. - Toxic management. Bad leaders are rewarded, and speaking up is met with gaslighting. When I tried to address hurdles for providing patient care, I was told that I was just upset about money and needed to remember that I was there for the patients (I never brought up money) - Work-life balance is not respected. You are expected to be charting after hours and making calls even when you are off. This includes PRN staff! You will be expected to do work off the clock when you are not being paid. -They will have you spend 2 weeks on computer trainings that is irrelevant but then throw you out to the wolves after a very brief field training. - Management is not supportive or helpful. You will be made to feel horrible for asking questions or seeking clarification. This includes being called out publicly. And no, reporting this doesn't help. They also don't meet expectations or follow their own standards but you sure better. - Incredibly top heavy management that is disconnected. - We're not given the resources that we need to succeed. You can state what you need, but they will not provide anything for you. And then it's a performance problem when you fail. - The company will not spend the money it needs to take care of patients and staff are just expected to step up and figure it out. A lot of staff buy their own medical equipment because we know that our patients would have to go with out. - Feedback is not just unwelcome, It's not tolerated. There are glaring obvious problems and when we come back with really realistic and obtainable solutions, they are treated as insubordination. - You will be lied to. They will not give you real information bout insurance before you start. They will lie about ratios, hours, and on-call. They will say there is an opportunity for advancement in positions that don't have advancement available. When you interview, management likes to pull in people who they have told to say good things so you take the job. - The company is not doing well and sinking. If you decide to look elsewhere, you will be referred to as the "rat" that is fleeing. Numerous incidents of ableism, racism, transphobia, so forth. Management has led and supported these "jokes." And if you speak up, you're just a stick in the mud. - Not nearly enough compensation for miles put on your car or use of your personal phone. You will be expected to keep email on your phone so you can check it when you are off. I could go on, but I think you get the point. At least 50% of the staff is actively looking elsewhere. There is no concern for keeping good staff. The morale is trash and management won't do more than a snack bowl in the office. Seeing coworkers in tears on at their break is a regular occurrence.
