Is GitLab a good company to work for as a Support Engineer?

Support Engineer professionals working at GitLab have rated their employer with 4.2 out of 5 stars in 25 Glassdoor reviews. This is a higher than average score with the overall rating of GitLab employees being 3.5 out of 5 stars. Search open Support Engineer Jobs at GitLab now and start preparing for your job interview by browsing frequently asked Support Engineer interview questions at GitLab .

Does GitLab pay Support Engineer employees well?

Support Engineer professionals rate their compensation and benefits at GitLab with 4.3 out of 5 stars based on 25 anonymously submitted employee reviews. This is 12.3% better than the company average rating for salary and benefits. Find out more about Support Engineer salaries at GitLab.

How happy are Support Engineer professionals working at GitLab?

80% of Support Engineer employees at GitLab would recommend their employer to a friend. This rating has increased by 51% in the past 12 months. Support Engineer professionals have also rated GitLab with a 4.6 rating for work-life-balance, 3.4 rating for diversity and inclusion, 4.4 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at GitLab?

Account Executive (40) , Support Engineer (29) , Backend Engineer (21) , Software Engineer (18) , Sales (17) , Sales Development Representative (SDR) (17) , Business Development Representative (BDR) (15) , Senior Backend Engineer (14) , Manager (13) , Solutions Architect (13) , Strategic Account Leader (12) , Sales Representative (11) , Engineering Manager (9) , Sales Development Representative (9) , Senior Software Engineer (9)

What are the pros of working at GitLab according to real employee reviews?

"The people are great, GitLab makes a point of hiring good humans and it shows" ((in 70 reviews)); "Good benefits and comp packages." ((in 40 reviews)); "most people are great colleagues" ((in 35 reviews)); "competitive salary compared to other german SDR offers" ((in 26 reviews)); "Great team members" ((in 24 reviews))

What are the cons of working at GitLab according to real employee reviews?

"Significant concerns about decisions from senior leadership." ((in 24 reviews)); "tech is having a tough time now chaotic with changes non stop and no managers for some teams" ((in 15 reviews)); "Limited opportunities for career growth and to work on new projects" ((in 7 reviews)); "Furthermore, there is blatant favoritism within the team, with certain individuals receiving preferential treatment while others are unfairly sidelined." ((in 6 reviews)); "New leadership doesn't have a clue of what to do." ((in 6 reviews))

Skip to content Skip to footer

Notifications

GitLab

GitLab Support Engineer reviews

4.2

80% would recommend to a friend

(25 total reviews)

Bill Staples

35% approve of CEO

64% positive business outlook

Ratings by category

4.6

Work/Life balance

4.4

Culture & values

4.3

Compensation and benefits

3.7

Career opportunities

3.4

Diversity & inclusion

2.7

Senior management

Support Engineer employees have rated GitLab with 4.2 out of 5 stars, based on 25 company reviews on Glassdoor. This indicates that most Support Engineer professionals have an excellent working experience there. GitLab is rated in line with the average (within 1 standard deviation) by Support Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

25 reviews

5.0

Oct 3, 2024

Support Engineering GitLab

Support engineer

Recommend

CEO approval

Business Outlook

Pros

- Work from home - Manage your own time and work. We measure results no time - Guaranteed career growth and opportunity to explore other areas of interest

Cons

- You might find it hard to work here if you require constant supervision or being told what to do.

5.0

Aug 18, 2024

Amazing Company

Support engineer

Recommend

CEO approval

Business Outlook

Pros

Honestly the best company I've worked for in a long time.

Cons

There are none at this time.

5.0

Nov 9, 2023

Best company ever

Support engineer

Recommend

CEO approval

Business Outlook

Pros

Best job and culture ever.

Cons

Too many cooks in the kitchen.

Viewing 4 - 6 of 25 Reviews

Top companies for "Compensation and Benefits" near you

Cisco

4.0★Compensation & Benefits

Capgemini

3.7★Compensation & Benefits

Salesforce

4.3★Compensation & Benefits

ADP

3.5★Compensation & Benefits

Jobs at GitLab

Site Reliability Engineer, Environment Automation

Staff Forward Deployed Engineer

G&A Engineer, Netsuite

Senior Manager, End User Services

Remote

View job

GitLab reviews FAQs

GitLab reviews GitLab Support Engineer reviews

GitLab

GitLab Support Engineer reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Support Engineering GitLab

Amazing Company

Best company ever

Top companies for "Compensation and Benefits" near you

Jobs at GitLab

GitLab reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

GitLab reviews FAQs

Jobs at GitLab