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      GitLab

      Engaged Employer

      GitLab Support Engineer reviews

      4.2

      80% would recommend to a friend

      (25 total reviews)

      Bill Staples

      35% approve of CEO

      64% positive business outlook

      Ratings by demographic groups

      Support Engineer employees have rated GitLab with 4.2 out of 5 stars, based on 25 company reviews on Glassdoor. This indicates that most Support Engineer professionals have an excellent working experience there. GitLab is rated in line with the average (within 1 standard deviation) by Support Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      25 reviews
      5.0
      Dec 26, 2021

      Great values, awesome benefits!

      Support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - A company that actually practices the good values it promotes. - Puts great emphasis on the welfare of its employees. - Great work life balance. - Awesome benefits, above the median.

      Cons

      - Not sure if this is really a con, but you have to make an effort in making connections with the global team members. That means you have to set some small amount of time to just chat with your other team mates from other regions.

      avatar
      GitLab Response
      4y
      Thank you for your review. It is our goal to create an environment where our team members feel valued and we’re delighted to hear that this is the experience you’ve had working here. We appreciate the challenges of informal communication in an all-remote environment and have thoughtfully developed a few suggestions in our Handbook that may help resolve some of these! Check them out here: https://about.gitlab.com/company/culture/all-remote/informal-communication/
      5.0
      Oct 12, 2021

      Great company to work for

      Support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work/life balance. Lots of collaboration and zero tolerance for sexist or racist behaviour.

      Cons

      With all younger companies, sometimes changes happen quickly and parties involved aren’t always aware.

      5.0
      Jul 13, 2021

      The most wonderful place I've ever worked at

      Support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home gives so much time for family and things you want to do but never had time due to long commute times Very supportive, collaborative team You know you are trusted as an employee to have proper work ethics - unlike companies that think you will slack off if they don't constantly watch over your shoulder Everybody accepts everybody, you can be you without worrying Good benefits

      Cons

      Miss non-virtual interactions with colleagues

      avatar
      GitLab Response
      4y
      Thank you for your review. It’s fantastic to read that your role with GitLab is allowing you to spend more time with family and to do the things you didn’t have time to do before joining the team!
      Viewing 13 - 15 of 25 Reviews
      Related searches: GitLab Support Engineer jobs | GitLab Support Engineer salaries | GitLab benefits | GitLab Support Engineer interviews | GitLab conversations
      GitLab reviewsGitLab Support Engineer reviews

      Glassdoor has 805 GitLab reviews submitted anonymously by GitLab employees. Read employee reviews and ratings on Glassdoor to decide if GitLab is right for you.