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      GitLab

      Engaged Employer

      GitLab Support Engineer reviews

      4.2

      80% would recommend to a friend

      (25 total reviews)

      Bill Staples

      35% approve of CEO

      64% positive business outlook

      Ratings by demographic groups

      Support Engineer employees have rated GitLab with 4.2 out of 5 stars, based on 25 company reviews on Glassdoor. This indicates that most Support Engineer professionals have an excellent working experience there. GitLab is rated in line with the average (within 1 standard deviation) by Support Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      25 reviews
      5.0
      Jul 4, 2019

      The GitLab life is for for me

      Support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Incredibly helpful colleagues Culture and values owned by each employee Strong agency throughout the ranks A culture of appreciation ("Thank You's" flow freely) Highly refined (yet still work in progress) remote work model Processes are living constructs - constantly being revised and experimented on

      Cons

      I have no cons at this time

      avatar
      GitLab Response
      6y
      Thanks for sharing what you love about life at GitLab! You highlighted our values several times -- they're so key to what makes GitLab's culture special. Linking our company values page from the handbook so that others can learn more: https://about.gitlab.com/handbook/values
      5.0
      Jun 14, 2019

      Smooth Recruiting and Onboarding Process

      Support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Transparency is unmatched - Great benefits package - Remote work only, built into the company and culture - Solid set of core values that is clearly lived by each person in the organization - and much more

      Cons

      - Haven't found much in the way of cons yet, will update if I run into any!

      5.0
      May 21, 2019

      Recently hired at GitLab

      Support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people are amazing - everyone has been so nice and helpful with answering questions (work related or not) Very flexible - they worked with me through a hard time of traveling to see a sick relative even during the interview/hiring process. This continues afterwards as well with allowing me to schedule time off very easily.

      Cons

      Working remote - its a bit of an adjustment, even though I love it, but there is no office so when filling out new hire docs and getting work equipment it does take a bit to figure out.

      avatar
      GitLab Response
      7y
      Welcome to the team! Thank you for leaving a review, and especially for sharing your story about needing to take time to visit a sick relative. That flexibility is definitely one of the reasons GitLab is so unique, and we're glad to hear you've continued to experience that on the other end of the hiring process as well.
      Viewing 22 - 24 of 25 Reviews
      Related searches: GitLab Support Engineer jobs | GitLab Support Engineer salaries | GitLab benefits | GitLab Support Engineer interviews | GitLab conversations
      GitLab reviewsGitLab Support Engineer reviews

      Glassdoor has 805 GitLab reviews submitted anonymously by GitLab employees. Read employee reviews and ratings on Glassdoor to decide if GitLab is right for you.