Pros
99% of the customers are great, quitting time
Cons
Where do I begin? Management plays obvious favorites, micro-manage and send spies into every branch. One of those "spies" told me she was sent into the branch to weed out employees to HR. While upper management has told mid management "men eat first here" middle management treats men as second class. Let me be clear, BOTH ARE WRONG. In order to move up you need to be in their clique otherwise you are stuck. BSA wants to know what you as an employee do with every penny in your account. Hours are inconsistent between who can be off when. It was ok for my boss and other managers to be off on one of the busiest days of the week but not me. They claim they want loans but then make their underwriting parameters too strict. They have no written policy until something happens. Senior Management does not think through decisions and how it will affect day to day growth and business (they don't cash their own checks for non-customers). They don't appreciate honesty and setting customer expectations. The process of reports is there to encourage lying. Terrible organization from the top right on down and the culture is one of fear and eggshells. Run from any job you see here.
